• Provide agent-assisted service over the phone and e-mail for CORSAIR and ORIGIN PC systems.• Use technical knowledge to educate and exceed customer expectations to ensure customer satisfaction.• Expanded ORIGIN PC's support page by overseeing and authoring over 40 knowledge-base articles.

● Coordinate all entertainment content produced for Zelda Universe’s YouTube and Twitch channels.● Efficiently lead team of 40+ producers and talent ensuring content is of high quality with open collaboration and communication with positive and constructive feedback loops.● Increased YouTube subscriber count by 108% from 2016 (60,000) to 2021 (125,000+) by facilitating production of engaging content.● Spearheaded creation of ZUThon: Zelda for Eternity, an annual charity event raising over $25,000 for charity since 2017. ● Represent Zelda Universe at trade show events (e.g. E3) as Media, and public conventions (e.g. PAX).

● Created compelling and informative walkthroughs for various games in The Legend of Zelda video game franchise to aid gamers who are stuck.● Led development of walkthroughs of The Legend of Zelda and A Link Between Worlds.

Creator of online entertainment.

▪ Aided in the production of a livestream show for Transplanar RPG by procuring equipment, working with multiple people, and ensuring technical elements were taken care of (Big Bad Con 2023).▪ Create engaging and entertaining content as an independent Twitch streamer and digital media producer.==THEATRICAL==▪Entertain audiences as an adept actor and dance artist (performance resume available upon request).▪ Stage manager for Hillbarn Theatre’s Xanadu (July 2016), overseeing the production as a whole (9 cast members, 7 crew members, and 9 members of the production team), and calling the cues during performances.▪ Lighting designer for multiple dance works between 2016 and 2017, working with the choreographer to create a look that fits their vision for the piece.

Writing, filming, and editing videos.

Performance résumé available upon request.

● Manage content for the Includrs Twitter page and interact with followers.● Manage and maintain content calendars and ensure posts go out on time.● Produce and edit video content for advertisements, promotions, and marketing.● Write and produce blog posts for Includrs.com.

• Generated community engagement across platforms through educational asset production. • Participated in multiple product launches with a focus on creating assets and moderating community replies. • Engaged with the Elgato community and brands through social replies. • Directed a D&D one-shot showcasing the power of Elgato products by collaborating across multiple departments. • Informed platform strategies by monitoring the cultural landscape and reporting audience sentiments.

-Assisted customers to ensure that they were making informed purchases online, in-store, and over the phone.-Created PC computer configurations, installations, and repairs.

● Maintaining the rehearsal schedule and conveying any changes.● Making sure breaks are given every hour and quarter.● Calling the show and organizing crew assignments and shift charts.● Responsible for sign in/out of all cast and crew during performances.● Taking rehearsal videos and writing down blocking and relaying information to creatives and cast.● Communication with Artistic Director and Technical Director and notifying them if something isneeded for rehearsals/performances.● Running light board and music during performances.● Working with the director to complete lighting, sound, shift and French scene charts and distributedto all creatives and producers no less than 1 month prior to opening night.

● Delivered unique customer solution for computing and consumer electronic products to educate and show what is possible with current technology, creating a supportive environment.● Trained new employees on point-of-sale systems and on specific departments to give an understanding of products to pass on to customers.● Generated over $1,000,000 in revenue as a sales associate in FY19. ● Managed launch events of the PlayStation 5 and Xbox Series S | X consoles to ensure smooth operations in store, calling customers to communicate protocols, and supporting associates during launch.

Prepare dance space and handle technical elements for Carolyn Dorfman Dance (Sound, Lighting assistance, etc). Assistant Stage Manager for Kaatsbaan season.

Create videos and manage the official 10 Hairy Legs YouTube channel.

Oversaw and ran rehearsals for Hillbarn Theatre Conservatory's production of XANADU.

I pickup and deliver food from various restaurants.