Neil Rosenberg Email & Phone Number

Toronto, Canada Area

Lead team and assess organizational needs in the area of information management, proposing strategies to accomplish organizational goals. Oversee development, testing and support for Payment Sanction Screening and Sanctions List Management. Recruit, mentor and coach staff members evaluating and cultivating performance and creating individualized development plans. Create organizational and team structures to ensure clarity of roles and expectations. Create, test, manage, and identify technological solutions, resolving any implementation issues as they appear. Handle client service requests from initiation through forecasting.

Toronto, Canada Area

Lead team and assess organizational needs in the area of information management, proposing strategies to accomplish organizational goals. Oversee non-functional testing, assessing strategy and risk, executing testing and authoring exit reports focused on performance and scalability. Manage $3.8M budget. Recruit, mentor and coach staff members (both on and offshore), evaluating and cultivating performance and creating individualized development plans. Provide customized software applications, tools, and related services to enhance the efficiency of bank operations. Create organizational and team structures both onshore and offshore to ensure clarity of roles and expectations. Test, manage, and identify technological solutions, resolving any implementation issues as they appear. Handle client service requests from initiation through forecasting. Determine resource utilization, develop and oversee contracts, as well as invoicing. Provide virtual services for Development, Functional Testing and NFT Testing, enabling clients to adopt and service both traditional and Dev/Ops models.Accomplishments in this role include:● Earned Tech Mahindra Standing Ovation Award in 2017 and 2018.● Grew team to nine local and 17 offshore staff, delivering a projected 125 projects.● Increased billing from $1MM to $3.8MM.● Boosted number of projects from 32 in 2016 to 80 in 2017 and projected at 125 in 2018.● Expanded offshore resources from three in 2016 to 15 in 2018.

Toronto, Ontario

Supervised a team of four full-time staff, 12 local contractors, and three offshore contractors. Led projects on Internet Channels (Scotia Online, Mobile Banking, Cheque Image Processing, NFC Payments, ScotiaConnect, ScotiaConnect Payment Services and GTB File Services). Initiated multiple Branch/Core systems projects, including FATCA, MDM, iWay, PEGA and CIM. Refined and implemented process enhancements to boost efficiency. Designed and deployed training to enhance team members' ability to manage financial aspects of contracts. Recruited and hired full time staff members, identifying and incubating talent. Oversaw contractor work, inspecting progress, managing timelines, and handling invoices and payments. Accomplishments in this role included:● Transformed team to deliver "Gold Level" of Non Functional Testing from NFT Test Strategy/Risk Assessment through NFT Test Execution to the NFT Exit Report.● Delivered 30 projects in 2015 and increased billing to $1M.● Won 2014 Scotiabank Applause Best of the Best Top Individual award for consistently demonstrating strong service focus and exemplifying Scotiabank's core values.

Toronto, Ontario

Managed operations for corporate and commercial web cash management services, ensuring system availability and software currency, supervising, developing, training, and evaluating two employees. Created non-functional requirements for all system enhancements and coordinated all system changes, minimizing or eliminating system outages. Addressed technological issues escalated from the customer contact centre. Collaborated with business units across the organization to contribute to the achievement of corporate goals. Provided active support, senior technical leadership and advice to business areas to design and execute innovative strategies, including managing or co-managing projects. Delivered content and documentation to support the decision making process.Highlighted accomplishments in this role included:● Delivered all changes in a manner to eliminate conflicts and prevent issues with digital services.● Managed large projects successfully, delivering information infrastructure on time, within tight budget parameters.