Tim Rosenthal Email & Phone Number

Latham, Ny

Latham, New York, United States

• Provide technical expertise, direction, and leadership to the technical and business team for the CRM projects• Partner with Sales executives aligning priorities, changes to business processes and the CRM platform• Day-to-day management of the CRM platform working with our CRM vendor• Train CRM power users and team members• Mentor and coach junior level CRM staff• Working closely with the Program/Project Managers to provide information around scheduling, risks, issues and changes to CRM projects• Key participant in the CRM governance team setting up agenda items for the panel to review and make decisions• Participate in projects surrounding the sales process activities such as price management• Create, identify, and manage changes/enhancement to the CRM System• Work closely with sales representatives to gather requirements and enhance features• Maintain profiles, dashboards, security settings, integrity, access settings such as User Profiles, Role Hierarchy, Sharing Rules and Security and Views/Objects• Create, modify, and manage standard, ad-hoc, and custom reports as needed• Act as the lead for Accounts Management during mass imports and integrations• Ensure technical issues are resolved in a cost effective, efficient, and timely manner

Latham, New York Area

Create, identify, and manage changes/enhancement to the CRM System. Work closely with sales representatives to gather requirements and enhance features. Maintain profiles, dashboards, security settings, integrity, access settings such as User Profiles, Role Hierarchy, Sharing Rules and Security and Views/Objects. Reassign Accounts, Contacts, and Opportunities in response to personnel and system design changes. Create, modify, and manage standard, ad-hoc, and custom reports as needed.

Latham, New York

• Managing eCommerce across all of PIP’s brands• Supporting and maintain PIP’s web assets• Act as the digital marketing liaison between marketing and sales teams• Error correction and troubleshooting• Drive new digital marketing initiatives such as Google pay-per-click and marketing automation through Hubspot• Support and create of digital content for use by the Inside Sales Team• Build and support Social Media strategies• Work with PIP vendors to clean up their data systems

Anne’s Quest Foundation was formed in loving memory of Anne S. Rosenthal, a devoted wife, mother, daughter, sister, teacher, neighbor and trusted friend who lost a courageous battle with colon cancer on October 20, 2007.

• Support and maintain Taconic’s web properties o Create new content driven by marketing and sales teams o Error correction o Content updates o Provide information from the website in response to marketing/sales requests o Drive new website initiatives (content, tools, reports, etc.) o Provide training on use of tools and reports• Support and creation of landing pages, forms, etc. • Prepare monthly statistical reports

Managing all digital marketing campaignsManaging and designing all web-based content.Continually optimizing company-wide e-communications strategies and campaigns Establishing the process for the timely development and execution of e-communications. Determining e-communication metrics and campaign performance reporting standards for the company. Driving the rollout of new web technologies.Training sales representatives and product managers on e-communication tools and best practices in the digital world.Managing all trade show logistics

Worked with store management to develop key financial and business strategies in an effort to increase store profits and improve relationships with key stakeholders. Made significant contributions through sales and client interactions as part of team that won The Boston District Store Team of the Year Award.Established strong interpersonal and client service skills in working to increase customer satisfaction and loyalty. Developed leadership and management skills through constant interaction with retail and commercial customers.

Supervised hazardous materials removal to ensure both safety and legalityGained extensive leadership and management skills from managing projects in the fieldCommunicated with clients and supervisors regarding current and future projects

Master Of Information Systems, Computer And Information Sciences And Support Services

Masters, Information Systems

Graduated from their Masters of Information Systems program.

Bachelor Of Science, Management

Quinn School Of Business, Business Administration And Management, General