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A results-driven and innovative business analyst, operations and project manager with demonstrated expertise in business objectives, operational expenses, budgets, and ROI development. Proven aptitude for data conversions, reports, system requirements, and hiring/training. Adept at influencing senior management decisions based on demonstrated practical experience. A top-performing and meticulous producer with an unwavering commitment to excellence.
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Business AnalystDefinedlogic Jan 2015 - Jan 2020Red Bank, Nj 07701Support the AT&T Consumer wireless mobile and desktop sites. Focus on the customer experience and advise Marketing and IT to determine the appropriate way to present new product offers and improve overall customer satisfaction. -
Vice President, Transformation ServicesAig Apr 2009 - Jul 2014Berkeley Heights, New JerseyEnsured selected systems approach fit the organization and met the objectives of business case. Managed operational expenses, customization budget, and return on investment development. Oversaw requirements definition and drove scope to close gaps between existing processes.•Scoped and planned $70,000,000 four-year project to replace policy writing, billing, claims, commissions, workflow, and document management system affecting 500 employees and 1,500 brokers.•Utilized Waterfall and Agile methodologies. •Launched to production in June 2013. -
Assistant Vice President, Claims Home Office OperationsAig May 2005 - Apr 2009Berkeley Heights, New JerseyManaged five internal employees and indirect control over two remote call centers. Developed operational workflows for FNOL, administrative and adjusting support functions. Liaised with internal/external auditing and compliance. Advised business, liaised with IT, and approved specifications for modifications to claims software application. Facilitated data conversion, tested, trained, and managed deployment of WINSDigital to Home Office and three zone offices. Coordinated incorporation of vendor, company, and corporate alliances. -
Production Support ManagerFairfax Aug 2003 - May 2005Parsippany, New JerseyLiaised with three major clients and programming staff supporting WINS policy, billing, and claims processing system and several interface applications. Managed six internal employees and oversaw productivity of offshore development staff. Created reports clients and provided business analysis, requirements and testing for system modifications to developers.
Rose Peres Skills
Rose Peres Education Details
Frequently Asked Questions about Rose Peres
What is Rose Peres's role at the current company?
Rose Peres's current role is Project Manager at DefinedLogic.
What is Rose Peres's email address?
Rose Peres's email address is rp****@****gic.com
What is Rose Peres's direct phone number?
Rose Peres's direct phone number is +171326*****
What schools did Rose Peres attend?
Rose Peres attended Rutgers, The State University Of New Jersey-New Brunswick.
What skills is Rose Peres known for?
Rose Peres has skills like Insurance, Business Analysis, Property And Casualty Insurance, Risk Management, Management, General Insurance, Underwriting, Claim, Strategy, Business Process Improvement, Process Improvement, Claims Management.
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Rose Peres
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Rose Peres
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Rose Peres
Deavs/ As Diplômée D' Etat, Conseiller Touristique Brésil En France, Secrétaire Bilingue.Versailles1hotmail.com -
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