Rosetta (Lynn) Dishmon Email & Phone Number

Carmel, In

With general supervision and acting on own initiative and direction, this role provides moderately complex administrative support and interfacing for one or more departments or customers (project management, engineering, installation, finance, etc.) which requires utilization of various systems and databases. Upon request, compiling, analyzing financials, task assignments, and dates is required.

Indianapolis, Indiana Area

In SAP, tasks performed:- Processing sales orders based on SOP policies and procedures- Checking sales orders for completeness and accuracy- Confirming and scheduling deliveries- Coordinating branch activity with regional office- Maintenance contract setup and processing meter billing- Provide customer's current maintenance contract pricing for sales rep upon request- Resolve customer and sales rep billing issues- Process credit and rebills- Process special spreadsheet billings as assigned- Complete weekly and month-end SAP reportsAdditional Tasks/Responsibilities:- Continuing learning and application of new processes for creating sales orders, and processing credit/rebills- Assist with keeping office running efficiently by ordering office supplies, distributing office mail, and shipping UPS packages - Greeting guests and directing them to the appropriate sales repSpecial projects:- Invoice account management for two large major accounts for Indianapolis Branch.- State Fair Demo (Consignment Fill-up) orders processing and logistical tracking of machines for return (Consignment Pick-up) to KMBS warehouse.Continuing Education: KMBS Compass Program (Harvard University On-line Courses)- Customer Interaction- Decision Making- Effective Team Communication- Goal Setting- Time Management

Carmel, In

Finance Administrative Specialist – Billing/Invoicing• Sorted, researched questionable invoices, statements, payments, and organized all billing documents for Terry Pool Co., Inc.• Diligently learned new EVOSUS database for the company and implemented new efficient billing/payment process• Process customer payments in the EVOSUS system, and effective follow-up for past due customer payments resulting in increased revenue to business• Consistently run and distribute the monthly customer statements in timely manner which reduced customer billing questions• Provide excellent customer service for customer product and services inquiries as well as billing/statement questions• Train co-worker/owner on EVOSUS database and billing process, and other software applications for development and efficiently operating the businessSpecial Projects: Master Pools Guild, Inc. Pool Tour Guide Booklet; update contact information for residential and commercial customers.

Indianapolis, Indiana Area

Associate – LMR Global Operations Global Market Research – Operations• Embraced changes in schedule to accommodate business partners IMS data needs for urgent product submissions• Manage monthly and quarterly maintenance of IMS Quarterly MIDAS, Quarterly MIDAS Diagnosis, and Monthly MIDAS databases for business partners and Market Researchers• Create new product Market Definitions in MIDAS upon requests from Brand Teams which required recurring team meetings• Create IMS data reports when requested from Market Researchers and Lilly business partners assuring the data captures key product information currently required and potential data needed later• Research and resolve data report discrepancies in collaboration with IMS staff, and prompt follow-up with customer preventing disruption in productivity• Complete PDRAS and PTF forms for PO requests for the various IMS databases and services to meet business needs• Approve and monitor IMS invoices in the Lilly portal and in the Budget Tracking spreadsheet created to assure accurate bill amounts, and update management on PO balances when neededSpecial Projects:Creation of Computer Based Training Modules; Compilation of Board Book Material; IMS Database Training Sessions Market Researchers and business partners

Indianapolis, Indiana Area

Senior Specialist – Manufacturing Finance• Manage Advantage IQ utility consolidations and utility monthly upload; confirm utility payment postings to SAP• Process Citizen Thermal Energy (CTE) invoices two to three times a month and inform project managers when budgets are almost exhausted, and work with Citizen Thermal Energy to resolve incorrect billings• Set-up Local Capital Investment Requests (CIRs) within SAP for project managers efficiently• Complete monthly Local Capital Reports to assist management in meeting Capital Plan• Monthly account reconciliation of inventory general ledger accounts• Submit monthly journal vouchers for Steritech Pest Control, Polymer Lab, Reclass Stores and reclass monthly expenses to the correct cost center to cover co-worker departure from company• Quarterly project review meetings with project managers and M&Q Financial Analysts to monitor progress of project and costSpecial Projects: Streamline inventory account reconciliation process by having three of the inventory general ledger accounts “Blocked”; member of Six Sigma team for Slow Moving/Old Inventory (SMOI) organized to better manage and track SMOI; and updated Manufacturing and Quality (M&Q) Spending GuidelinesDevelopment:FD1 Introduction to Lilly’s Financial/Accounting Processes; FD2 Business Controls; FD3 Planning and Forecasting; Six Sigma Project Valuation course; member of Toastmaster

Indianapolis, Indiana Area

Bachelor'S Degree, Accounting, Cum Laude; Gpa 3.5

Certificate, Project Management Fundamentals Course, Cetificate Of Completion

The University of Georgia, Project Management Fundamentals online course is part of the Professional & Personal Development at The Georgia.