Associate Manager
CurrentProject Description – Coop is a multifaceted retail conglomerate supported by a complex business landscape. This project is about helping Coop to support and sustain its business, improve business capabilities in addition to large delivery competence.Roles & Responsibilities:• Demonstrated strong collaboration skills from Integration perspective in fulfilling client’s SAP S4journey along with Coop Automated Terminal project.• Accomplished successful completion of BizTalk Upgrade Project where 120+ integrations weremigrated in multiple phases to BizTalk Server 2020 from older version i.e. 2016.• Executing Problem and Change Management processes across the service lifecycle to measure andreduce the known errors instigated by implementing releases into production.• Establishing coordination during release and cutover activities for Go-Live and post Go-Livesupport activities as part of Release Management.• Build strong relationships with clients, external vendors, and other stakeholders.• Lead daily standups with teams to track progress on the deliverables and managed severalAutomations, CIPs, PMRs to control high incident flow.• Administering the KPIs of the Incident Management process are achieved, driving towards restoringnormal service based on business perspective and within defined SLAs, detecting, logging, categorizingand prioritizing incidents.• Heading entire gamut of software development activities which includes requirement gathering,coding, design, testing, development, and deployment.• Resolving integration & interface issues within various applications or systems with key focus onoptimizing application performance and scalability.• Participating in review meetings with the team to discuss about the progress of projects as well asfor identifying gaps and suggesting effective solutions for the same, implementing project plans withinpre-set budgets and deadlines.