Roshan Yadav Email & Phone Number

I am a result-oriented professional with a strong background in data analysis, customer service, escalation management, and operations. I excel at driving operational excellence and ensuring customer satisfaction. My expertise includes analyzing surveys, preparing data reporting decks, and leveraging tools like PowerBI and MS Office to deliver valuable insights.As a trusted advisor to clients, I prioritize building lasting relationships and providing exceptional service. I am skilled in troubleshooting and coordinating with internal stakeholders to streamline processes and resolve issues effectively. Additionally, I have a strong technical skill set, including proficiency in Salesforce, Freshdesk, Slack, SQL, Redash, and Jira.I hold an MBA in Finance & Banking from Chandigarh University and a B.B.A. from GGSIPU. I have also completed certifications in PowerBI, Advanced Excel, NISMVII-Securities Operations and Risk Management, CDSL DP Certification, and TallyERP9.With a proactive approach, strong analytical skills, and a commitment to delivering exceptional results, I am poised to contribute to the success of organizations and make a meaningful impact.

Listed skills include Smart Working, Finance, Easily Adaptable, Quick Learner, and 1 others.