In my most recent position, I directed IT operations controls and projects to ensure a secure, stable, and highly available environment. I supervised a high-performing team of nine employees, including hiring, training, and employee development. I also collaborated with management to establish best-in class operation models designed to reinforce IT operations. I directed project management processes and addressed customer requests. I advised leadership on IT strategic project planning activities, including technology improvements to simplify and reuse technology and processes. I made several significant contributions during my time here, among them: » Yielded savings of $3.5M over three years by sending software through a cloud-based service instead of on-premise as lead Project Manager.» Implemented project to decreased manual processing 50% by implementing account automation for staff on-boarding.» Directed project to clean up active directory by removing old accounts and mitigating risk.

While working here, I oversaw operations staff across three strategic data centers for the world's largest hedge fund. I collaborated with project leaders and staff to implement data center risk assessment, audit compliance, and consolidation migrations. I facilitated implementation of cloud storage infrastructure and security platforms, and I managed projects to improve data center operations. I also administered colocation facility services and security for third party data centers. And I supervised six employees, ensuring employee development opportunities. I had a number of key achievements here as well, including:» Lead Project Manager for the consolidation of data centers, decommissioning over 400 devices and servers to free up space for 7K square feet digital reality center.» Project lead to build out infrastructure to implement 800 new offices in advance of employee growth.» Project manager to merge and consolidate over 300 server rows to provide more space for new systems.

In this role, I led a team of 180 employees in 11 strategic data centers across the United States and managed network infrastructure and projects. I developed and executed strategic vision and managed $45M budget, exceeding profit margins. I directed teams to deliver projects, customer metrics and key performance indicators (KPIs). I also coordinated contract negotiations and worked with sales teams on requests for proposals (RFPs). My accomplishments here were: » Awarded $5M logistics contract with JPMorgan Chase to coordinate staff transition to nationwide managed service agreement.» Received 'Director of the Year' award for Dallas in 2013.» Generated revenue of over $2M annually with project work for server migrations and consolidations.

Here, I managed infrastructure core services, overseeing data centers and all associated technologies for the nation's second largest financial institution. I directed resources and projects for two data centers housing over 80 critical applications for global operations. I also supervised 40 direct reports and administered annual expense budget of $30M. I directed IT groups supporting production, quality assurance (QA), development, and business operations. And I researched, assessed, and approved technology purchases. My achievements in this role included: » Directed changeover of 34 staff and four data centers after Heritage WaMu and Bear Sterns merger.» Led training for over 400 employees in Chase University, an internal training portal for technicians.» Maintained 99.9% uptime in all Dallas data centers by creating change control procedures and fine-tuning infrastructure.

In this position, I oversaw JPMorgan Chase transition of technology employees to IBM. I created solutions to ensure smooth transition of services and technology to IBM processing. I collaborated with project managers and solution architects to transform infrastructure and applications. And I managed and implemented contracts and negotiations to support the agreement.

Data center operations manager and Desktop support manager.

Managed large production facility in San Diego California.