· Device Testing, Manual Testing and performed Automation Testing using Selenium· Test installs, Firmware upgrades and troubleshooting Android based devices and data integration with cloud.· Collaborated working on 3rd party integrations.· Setup postman collections from Swagger for API testing· Testing mobile apps on different Mobile Application Platforms

• Analysed the Business Requirements Specification, System Requirements Specification, User Interface Specification documents and automation feasibility.• Developed and executed Test Plans, Test scenarios, Test Cases, Test Scripts for Manual and Automation Testing.• Performed Mobile and Desktop Test cases using real mobile devices (iPhone and Android).• Actively participated in team meetings to address new issues and escalations.• Proven record in mentoring and guide less experienced team members to provide technical direction.• Responsible for user end testing, BE testing, UI testing on mobile applications and web applications.• Run basic to mid-level SQL queries to investigate problems.• Designed, executed and maintained Selenium Web Driver (TestNG, JUnit) automated test cases for regression test cases• Provide after hour support for clients through Pager Duty, a support ticketing system.• Investigate issues with the application using error logs in eprod and Kibana, and review of codebase.• Analyzing the issues and categorizing them under suitable severity and triage.• Creating and presenting consolidated daily reports containing issue details to the development group.• Escalate issues to the management based on the severity level.

Confer with users, product management and project management to determine product requirements for all major and minor releasesAnalysing business needs and participated in providing product requirements during SCRUM meetings for custom and off-the-shelf software products viz. Pro-Demand, QuickBooks CRM integration.Involved in writing Test Plans and Test cases documents. Prepared training materials and conducted training sessions for customer service reps and field reps related to new/ upgrade installations, issue resolutions, work around solutions and post release support.Worked on design and documentation/presentation material for road shows and Annual auto shows to showcase new and upcoming products.Experience working with multiple offshore Development teams and lead testing efforts onsite.Responsible for Smoke, Sanity, regression testing, functional, integration testing, and post release validation of application modules.