Roshni Ravikumar Email & Phone Number

Nottingham, Gb

United Kingdom

Nottingham, England, United Kingdom

Nottingham, England, United Kingdom

• Spearheaded the automation of data-driven processes, aligning IT initiatives with business objectives to increase operational capacity by 20%.• Facilitated stakeholder engagement sessions to ensure seamless integration of new digital solutions, contributing to a 15% improvement in operational performance.• Identified and corrected data discrepancies in VLE databases, improving operational efficiency by 15% and ensuring data accuracy and accessibility for students and staff.• Formatted and prepared student data for seamless registration on the Edexcel online system.• Utilized Excel for maintenance scheduling and system updates, ensuring smooth operations with minimal downtime and accurate record-keeping for audits.• Provided ad-hoc administrative support, including efficiently managing and maintaining student registration records, responding to urgent enquiries, and providing support for staff and students.

Nottingham, England, United Kingdom

• Developed and scheduled engaging posts across social media platforms.• Monitored and analysed social media campaigns, providing insights and recommendations that increased engagement by 20%.• Designed visually appealing posters and promotional materials using Canva and video editing tools.• Leveraged strong copywriting skills to execute innovative content ideas and boost student engagement by 20%.

• Acted as the primary liaison between students and faculty, representing student concerns and feedback in departmental meetings. • Communicated effectively with both students and faculty, gathering input from peers and relaying important information regarding course updates, changes, and departmental decisions. Utilized emails, surveys, and face-to-face interactions to maintain open lines of communication.• Developed solutions to improve the academic experience, including changes to course content and structure based on student feedback.• Maintained a high level of professionalism in all interactions, ensuring that sensitive information and student feedback were handled with confidentiality and discretion.

• Conducted comprehensive market research to identify trends, analyze competition, and pinpoint growth opportunities in biogas and industrial carbon capture.• Contributed to the analysis of existing business processes, identifying inefficiencies, and proposing innovative solutions to optimize operations by 20% using SWOT, PESTEL, and Porter’s Five Forces.• Utilized BI tools for comprehensive data analysis and visualization, identified growth opportunities, and effectively communicated insights through PowerPoint presentations to senior management, shaping growth strategies aligned with company goals.• Executed detailed business analysis to understand and document stakeholder requirements, ensuring that project deliverables met specific customer needs and aligned with business objectives, improving decision-making processes.• Designed data driven models based on market trends and competitor analysis manipulating large sets of data, boosting market share by 11%.

England, United Kingdom

• Managed patient data using EMIS systems, increasing data accuracy and operational efficiency by 30%.• Analysed patient flow data and developed scheduling optimization strategies, which reduced appointment wait times by 15% and improved overall operational efficiency.• Conducted regular audits of patient data, enhancing data integrity and compliance with data control standards by 20%.

• Managed and optimized energy utility data flows improving billing accuracy by 20% and enhancing data reliability by 15% using advanced Excel (pivot tables, complex formulas) to clean and preprocess large datasets.• Spearheaded the automation of utility billing data processing using Jenkins, resulting in a 30% reduction in processing time and a 20% increase in data accuracy, enhancing overall efficiency in data flow management within the billing system.• Utilized Zendesk to efficiently address and resolve complex billing queries, achieving a 90% resolution rate and enhancing customer satisfaction by ensuring timely responses to billing-related issues.

Msc. Information Systems And Operations Management

Activities and Societies: ISOM Course Representative Deputy Communications Officer, NUBS Social Committee

Bachelor Of Engineering - Be, Computer Engineering, 8.37

Activities and Societies: Secretary, Association of Computer Engineers Digital Team, KRATOS Lead, Octaves