Roshni Shetty Email & Phone Number

India

Mumbai

• Ensure that all projects are delivered on-time, within scope and within budget.• Ensure resource availability and allocation.• Develop a detailed project plan to monitor and track progress.• Measure project performance using appropriate techniques.• Report and escalate to management as needed.• Successfully manage the relationship with the client and all stakeholders.• Perform risk management to minimize project risks.• Track the progress of deliverable and milestones versus original goals, inclusive of managing inter team dependencies and program's critical path.• Create and maintain comprehensive project documentation.• Measure performance, Manage scope, Budget and project deliverable quality proactively.

Mumbai Area, India

1. End to end planning of Training activities including liasoning with stakeholders.2. Vendor Management.3. MIS4. Planning and Implementation of Policies and Procedures for smooth Center Operations.5. Support business and functional teams to achieve quality objectives.6. Portal Sales Support.7. Grievance Management.

Mumbai Area, India

• Identifying and doing away with unnecessary procedures in processes; ensuring uniformity in the process with focus on achieving the organizational requirements.• Monitoring the overall functioning of processes and implementing adequate measures to maximize customer satisfaction levels.• Ensure smooth completion of certifications for all students, attaining customer satisfaction. • Improvise; maintain process and budget control for students Deliverables.• Responsible for vendor selection, negotiation and management.• Preparing and presenting various weekly/monthly MIS Reports pertaining to process/productivity.• Arranged Value added Alliance Training programs to Pan India Centers, monitoring the post service activities and improve the training quality based on feedback from the centers.Major Attainments: • Won CEO’s Excellence Growth Award in the year 2008.

Mumbai Area, India

• Managing a team of 14 people and performing functions viz, Sales, Trainers, Admin etc• Continuous monitoring of competitors and devising strategies to stay ahead of them.• Leading, mentoring and monitoring the performance of team members to ensure efficiency in process operations and meeting of Individual and group Targets.• Students Queries and Co-ordination.• Daily reporting from the Technical consultants.• Batch Scheduling and co-ordination with the Chief Trainer. • Initiating corporate training requirements. • Planning, implementation and Ensure smooth functioning of the training programs.• Other activities include interfacing with support services like administration, accounts and HR.Major Attainments• Joined as an Asst Center Manager and was promoted as a Center Manager within a period of 4 months.• Contributed to the growth of the company from being a startup firm to a multi-locational premium training services firm.• Consistently achieved 100% business targets set by the management in each Quarter.

Mumbai Area, India

• Retail sales for target audiences like 10+2, Engineering students, graduates etc.• Headed 5 Centers across Mumbai• Handle the recruitment & development of staff including sales, trainers & support for smooth execution of work at the centres• Lead a team of Marketing and Technical professionals.• Devise as well as implement the promotional strategies like Van Drives, Scholarships and Road shows for collegiate.• Students Queries and Co-ordination. • Planning, implementing and running the training programs.• Other activities include interfacing with support services like administration, accounts and Technical Head.• Achieved 100% business target set by the management during the Scholarship Scheme.

The main focus of the company was in providing Web Designing, Graphics, and Animation and E-Commerce related courses.ProfileLead Marketing, Technical and Accounts team.Implemented the promotional strategies devised by the Head Office.Ensure smooth conduct of training programs.Daily reporting from the Technical Head.Other activities include interfacing with support services like administration, accounts and Logistics.Banners, Handouts, Campaigns and other center activities to be monitored.Reporting to the Regional Head, regarding the overall center performance.

ResponsibilitiesDevise as well as implement the promotional strategies.Meeting the targets assigned by the Center Manager.Taking up corporate batches assigned by the company for Ms-Office.Batch Scheduling.Faculty Up-Gradation.Organize events in colleges and also put up road shows.Coordinating with students and their Queries.Initiated collaborations with famous food joints, colleges and residential societies.Tie-ups with local banks for Educational Loans.AchievementsJoined as a Counselor and was promoted as a Center Manager within the shortest period of time in the company's history.Consistently achieved business targets set by the Head Office.