Roshwin Ram personal email
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Being in this profession for over 17 years, I have enhanced skills whilst employing extensive knowledge and experience in business support, stock management, database management, record & document management, team or departmental collaboration, and client-stakeholder engagement, including sales administration. Likewise, I have been adroit at handling numbers, invoicing, stock control, reconciliation, utilisation of computer tools and software applications. Throughout the years and in every endeavour, I have demonstrated excellent performance of duties and service to stakeholders, clients or customers. I offer significant competence in multitasking, time-management, communication and organisation skills, with the ability to stay in command of all correspondences and the progress of tasks and objectives. I am capable of performing and managing multiple delegations whilst maintaining the standards of quality and service required in every undertaking. I am fully committed to every task, driving high performance and growth, achieving positive results and ensuring continued success. I leverage communication and interpersonal skills to work with different personalities; embracing cultural diversity and ensuring good rapport with colleagues, the management and stakeholders. Moreover, I possess strong work ethics and recognised for being hardworking, trustworthy, respectful, responsible and friendly. I consistently advance the quality of services provided by organisations to which I belong, always maintaining a mindset dedicated to continuous learning and development.
Linde Material Handling Pty. Ltd.
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Sales Operations SpecialistLinde Material Handling Pty. Ltd. Apr 2024 - PresentHuntingwood
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National & Dealer Account Support SpecialistLinde Material Handling Feb 2022 - Apr 2024Huntingwood Nsw 2148 -
National Customer Service & Administration ManagerMidac Batteries Australia Mar 2015 - Feb 2022Smeaton Grange, New South Wales, AustraliaOffice Administration / ManagementStock ManagementShipment CoordinationTravel ArrangementDocumentation ProcurementOrder ManagementPreparation & Issuance of InvoiceData EntryRecord & Document ManagementDatabase ManagementQuote PreparationReport GenerationCustomer Service -
Customer Service SpecialistGe Healthcare Group Jul 2013 - Mar 2015Parramatta, New South Wales, AustraliaPerforming my role, I delivered high quality OTR process consisting of Order Entry, technical order classification, and financial order classification including order management, invoicing. For order fulfilment of Purchase to Stock materials, I provided support on sourcing and replenishment activities. To ensure prompt and high-quality order fulfilment, I established and maintained communication and coordination with all internal and external customers. I corresponded with internal and external customers and addressed concerns related to order management. Per request, I updated all customer details as well as issued and sent of customer invoice. I also collaborated with the logistics provider to ensure accurate stock control. Other than managing credit and returns including customer formalities, I performed production planning and control. Finally, I coordinated shipments with forwarder as well as complied with the documented quality system and report any anomalies.
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Short Term Rental Coordinator (Nsw)Linde Materials Handling Pty Ltd Sep 2011 - Mar 2013Huntingwood 2148I managed a fleet of approximately 1000 forklifts whilst coordinating the administration of all STR movements. In support of the Sales Team, I coordinated with internal/ external customers on rental needs and documentation requirements. I completed rental contracts and executed the associated administration process as well as contacted customers in relation to administrative issues such as purchase orders and invoicing. Not only did I process all invoices, credits related to STR but also generate weekly, monthly and quarterly reports. As for STR Fleet, I monitored service costs and reported to management the age and condition of the STR fleet. I provided profitability reports in executing and coordinating fleet addition requests, as well as organised transport of new, used, LTR and demonstration equipment. I responded to customer requests for assistance with invoicing queries. I provided general support to the Commercial Manager, assistance to the other Coordinators. In addition, I maintained adequate filing of the STR contracts as well as prepared STR commission claims. Finally, I provided assistance with stock takes as well as processed Plant and Stock transfers.
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Key Account CoordinatorOs International Group Oct 2008 - Sep 2011Smithfield, New South Wales, AustraliaSupporting the sales team, I facilitated administrative requirements or other related tasks. I addressed customer enquiries, including stock, product, order, invoice, delivery and other concerns. Furthermore, I processed all customer orders, entered sales orders into the database, printed address label, and organised delivery from different warehouses. My responsibilities included review and analysis of reports, sales analysis, provision of information to the sales team or customers regarding sales and stock. I collaborated with the warehouse staff to allocate and deliver the goods to customer. Last, I maintained strong connections with sales representatives or agents, ensuring they were well-informed of any new product line.
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Senior Sales Support AdministratorGregory Commercial Furniture Oct 2008 - Jul 2010I provided administrative support to the sales team especially in expanding customer base and new business development. For reference and review, I generated plans and reports to be promptly forwarded to appropriate team, department or management. I prepared and presented proposals and quotations to finalise sales negotiations. I also performed administrative duties and other related tasks to facilitate the completion of tasks or processes -
Receptionist | Sales AdministratorNtp Forklifts Australia Jun 2004 - Jul 2007Granville, New South Wales, AustraliaMy reception duties consisted of but were not limited to sorting Mail, petty cash, organising lunches, stationary orders, banking, including answering all incoming calls, photocopying, binding and more. Whereas, I executed responsibilities in line with sales administration on areas such as sales quote preparation, report generation, stock management, database management, procurement process, payment collection.
Frequently Asked Questions about Roshwin Ram
What company does Roshwin Ram work for?
Roshwin Ram works for Linde Material Handling Pty. Ltd.
What is Roshwin Ram's role at the current company?
Roshwin Ram's current role is Sales Operations Specialist.
What is Roshwin Ram's email address?
Roshwin Ram's email address is ro****@****ail.com
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Roshwin Ram
Guildford, Nsw -
Roshwin Ram
United States
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