Rosie Rodriguez-Stephens Email & Phone Number

Cedar Park, Texas, United States

Austin, Texas Area

• Review aging on daily basis to ensure high dollar accounts are being handled in a timely manner.• Successfully reduced the daily sales outstanding on a monthly basis by 85%.• Maintain customer accounts for two different divisions which include tracking payments, research customer’s short pays and discrepancies to avoid account being rolled over on the aging.• Review customer accounts to ensure current balance and open orders does not exceed the credit limit extended. • Manage… Show more • Review aging on daily basis to ensure high dollar accounts are being handled in a timely manner.• Successfully reduced the daily sales outstanding on a monthly basis by 85%.• Maintain customer accounts for two different divisions which include tracking payments, research customer’s short pays and discrepancies to avoid account being rolled over on the aging.• Review customer accounts to ensure current balance and open orders does not exceed the credit limit extended. • Manage internal payment plan that was extended to delinquent accounts to avoid third party collection fees.• Continuous follow up with third party collection agency to ensure accounts are making payments and to report any bankruptcy information. • Ensure that the recurring and one-off billing tasks: processing payments, reporting chargebacks, outbound collections activities are completed accurately and timely.• Stay current on product and system changes that affect billing to ensure that accurate information is being communicated to the customer.• Provide positive rapport with sales, billing and managers to provide world class customer service. Show less

Cedar Park, Texas

• Researched and posted customer payments and daily deposits.• Processed credit card payments• Provide professional and error-free administrative support and coordination to the Sales Department for the Sales Manager and Account Executives

Austin, Texas Area

• Manage Days Sales Outstanding. Successfully reduced DSO from an average of 82 days to 62 days• Assess credit history and make recommendations on credit terms• Negotiate, analyze credit agreements and reconcile credit card payments from banks• Weekly review of aging, customer payments and outstanding invoices over 30 days• Research, resolve disputed balances with sales associates, managers, and customers• Worked with Controller to establish credit procedures for sales team,… Show more • Manage Days Sales Outstanding. Successfully reduced DSO from an average of 82 days to 62 days• Assess credit history and make recommendations on credit terms• Negotiate, analyze credit agreements and reconcile credit card payments from banks• Weekly review of aging, customer payments and outstanding invoices over 30 days• Research, resolve disputed balances with sales associates, managers, and customers• Worked with Controller to establish credit procedures for sales team, creating a more efficient and timely credit approval process Show less

Leander, Texas

• Researched and reconciled accounts• Process weekly billing and set up all accounts• Processed new credit applications and checked new client references• Analyzed credit request coming from multitude sources and ensured the proper entity’s credit being checked• Collaborated with external and internal customers in processing credit applications and authorized customer credit lines for both new and existing customers• Received and processed customer payments

Austin, Texas Area

• Responsible for handling all accounts payable, accounts receivable, credit and collections• Daily review for accuracy of invoices prior to weekly check run• Research and reconcile past due accounts• Verify expense reports• Process weekly and monthly billing, monthly journal entries, and commercial log entries• Check references on new clients; serve as third party reference for outside creditors• Process purchase orders• Answer multi-line phone and assist with… Show more • Responsible for handling all accounts payable, accounts receivable, credit and collections• Daily review for accuracy of invoices prior to weekly check run• Research and reconcile past due accounts• Verify expense reports• Process weekly and monthly billing, monthly journal entries, and commercial log entries• Check references on new clients; serve as third party reference for outside creditors• Process purchase orders• Answer multi-line phone and assist with viewer questions• Greet guests and take messages for staff of 120• Assist managers as needed• Back-up for Sales and Traffic Departments• Assist News Department during special events Show less