Rosie Williams Email and Phone Number

• Investigates and resolves inventory imbalances through physical inventory counts, material inspections, storage/inventory adjustments and shipment receipts.• Submit all Capital request and provide Project Managers and Vendors information status.• Lead in all Capital Vendor Maintenance, Communication and Payments for the Perry Site• Process payments in a timely manner (Oracle, P-Card, SAP)• Provide quarterly/annual SAG/SOX administrative support.• Primary and effective interface for all accounts payable inquiries and resolutions• Backfill the Purchasing Admin as needed and ongoing support.• Communication to all project managers of status of purchase orders, using SAP, SAAS, ARIBA/MyBUY• Maintain effective systems for tracking all aspects of accounts payable transaction.• Identifies, analyzed, evaluates, and resolves financial reporting and internal control problems, resolving deficiencies as necessary.• Solicits and evaluates proposals submitted by vendors, choosing the offer that represents the best value for the company.• Negotiates adjustments or changes to contract agreements, as needed to resolve differences within the terms and conditions.• Facilitates briefings and generates reports to update management with company’s financial status, past due accounts, outstanding balances, and escalated issues.• Reconciles, compiles, and tracks financial information electronically by posting payments received and authorizing payments to vendors or clients.• Utilizes the computer to enter financial data, draft letters, generate reports, transcribe minutes from meetings, create presentations and conduct research.• Provides general clerical office support through a variety of tasks such as answering, routing, and screening phone calls, managing office suspense, responding to emails, coping/distributing documents, and sending/receiving faxes.• Assist with Travel Arrangements for domestic and international Travel.

• Dismantles, cleans, sanitizes, reassembles and sets up multiple pieces of equipment during shift including pre-operation activities such as adjusting machine speed and calibration to ensure quality production and minimal unplanned stops. • Reads, interprets and follows basic blueprints, diagrams, engineering drawings, specifications, bills of materials and other written instructions or procedures to accurately assemble equipment and products.• Implements the Just in Time (JIT) program to reduce warehousing needs and aged inventory by accessing real-time information from department regarding products on hand, incoming orders and stock awaiting delivery. • Evaluates the logistics operations using logic and reasoning to identify strengths/weakness and recommends process for improvements which results to cost savings, improved quality control and operating efficiency.• Maximizes storage capacity of the warehouse by staging products for counting and inspection, rotating inventories and distributing products efficiently and timely.• Manages the end-processing of customer orders by removing shipping totes from conveyor systems and loading, unloading, stacking and transporting heavy or bulky items to and from the truck trailer and conveyances.• Operates material handling equipment such as the warehouse tractor, general-purpose vehicle, hand truck, dollies and forklift with a lifting capacity of up to 15,000 pounds.• Processes all orders for shipment by boxing, wrapping and packing product in accordance with relevant company procedures and standards.• Inspects products quality conditions and reports issues or findings to Quality Control Manager to ensure corrective actions are met.• Coordinates special handling requirements for distributing hazardous materials and assigns appropriate classification instructions for warehousing.

• Investigates and resolves inventory imbalances through physical inventory counts, material inspections, storage/inventory adjustments and shipment receipts.• Collaborates with management/warehouse personnel in addressing customer complaints regarding shipments, deliveries or discrepancies with invoices, packing slips and/or receiver reports.• Evaluates the logistical operations and recommends processes for improvements resulting to cost savings, improved quality control and operating efficiency.• Identifies, analyzed, evaluates and resolves financial reporting and internal control problems, resolving deficiencies as necessary.• Solicits and evaluates proposals submitted by vendors, choosing the offer that represents the best value for the company.• Negotiates adjustments or changes to contract agreements, as needed to resolve differences within the terms and conditions.• Facilitates briefings and generates reports to update management with company’s financial status, past due accounts, outstanding balances and escalated issues.• Offers support to Dispatch Technicians by interpreting customer requirement to ensure equipment operates according to contract specifications.• Reconciles, compiles and tracks financial information electronically by posting payments received and authorizing payments to vendors or clients.• Generates revenues by recording billing information for services rendered, processing payments and negotiating delinquent accounts to secure outstanding balances.• Utilizes the computer to enter financial data, draft letters, generate reports, transcribe minutes from meetings, create presentations and conduct research.• Provides general clerical office support through a variety of tasks such as answering, routing and screening phone calls, managing office suspense, responding to emails, coping/distributing documents and sending/receiving faxes

• Conferred with customers virtually or in person to solicit products and services, record orders, cancel accounts or obtain details of complaints.• Managed service expectations for complex issues by clarifying problem, researching the problem and determining appropriate course of action in accordance with company, federal and state laws and regulations.• Solicited additional products and services to customers in efforts to meet or exceed cross-sell goals and increase product penetration.• Developed and implemented innovative strategies to generate sales leads, meet team goals, drive revenue, expand markets, and promote AT&T services and products.ROSIE WILLIAMS Page 3• Administered records of customer interactions and transactions by recording details of inquiries, complaints and comments, as well as actions taken.• Troubleshoot and resolved a range of technical/account issues such as device operability, billing questions and service concerns, providing appropriate solutions or alternatives within the time limits and following up to ensure resolution.• Reconciled financial accounts by processing payments, rejecting vouchers, credits, DSL orders, billing errors and customer adjustments for cancellations.• Secured new business contracts by building rapport, offering money-saving promotions to existing accounts, networking and through outreach.• Forecasted sales production based on historical data, market research, sales trend and weekly/monthly sales data and reported to senior management.