Rosi E. Email & Phone Number

Scottsdale, Arizona, United States

I onboard, educate, and manage employee accounts by administering benefits, leaves of absence, and personal leaves while acting as a liaison between leadership and employees to provide clarity to complex processes and policies. I troubleshoot issues as the primary point of contact for employees (customers) working to navigate the nuances of health and wellness, offering superior service as the go-to for expert for leave and benefit-related questions. I also manage corporate health and wellness programs, researching industry trends to make recommendations on new programs, events, and initiatives that will appeal to employees while supporting their overall wellbeing.

Scottsdale, Arizona

I provided superior customer service by answering all incoming inquiries regarding 401K, Pension and the Employee stock purchasing plan. Acted as the liaison between employees and vendors for any escalated claims. Partnered with our vendor and payroll to process weekly 401K Inbound and Outbound files containing all deduction changes, loan additions for the current pay cycle. Managed the vendor online portal by responding and approving all requests for 401K loans as well as obtaining the back up documentation required by the IRS. Kept all retirement and pension plans in compliance by keeping up with all current ERISA law as well as ensuring that all plan provisions are followed.

Scottsdale, Arizona

I was responsible for day to day management of all employee benefit programs (Health Insurance, 401K, H.S.A. and F.S.A) as well as reconciliation of monthly invoices. Administered all leave of absence request (FMLA), and disability programs across various states. I also partnered with all of our human resources representatives on a daily basis regarding any leave or benefit questions that came up.

Washington D.C. Metro Area

I served as a benefits contact for all firm employees, facilitated new hire orientation for all incoming attorneys. Managed firm wide wellness program, including coordination with outside vendors for monthly wellness seminars, annual flu shot and biometric screenings. I also worked along side the benefits team in the administration of all firm benefit plans including section 125 cafeteria plans, health savings accounts, and ancillary benefits including 401K plans and firm tuition scholarship awards

Arlington, Va.

I oversaw the entire benefits process from enrollment through termination. Audited all benefits plans monthly to ensure accuracy. Facilitated benefits orientation for incoming new hires. Administered the entire FMLA process while partnering with payroll to ensure leaves were paid accordingly. Acted as the liaison between employees and managers while employees were out on leave. Worked with outside vendors to host flu shot clinics and yearly wellness events.

South Florida/ Oxon Hill Maryland

I resolved issues, reconciled billing inquiries, and otherwise provided exceptional guest service while balancing interdepartmental responsibilities and assisting with payroll questions and administration.

Washington D.C. Metro Area

I developed an affirmative action plan in collaboration with the talent management director while partnering with the benefits team to audit existing health insurance information and data prior to the migration to a new tech platform.

Charleston, West Virginia Area

I oversaw full-cycle recruiting and personnel management for over 150 staff while creating and delivering professional development training programs, new hire orientation, and other educational activities. I also managed enrollment, onboarding, and training for new hires while facilitating benefits for life events, terminations, and retirements and performing all applicable reporting for OSHA, Vets-100, unemployment claims, etc.

Masters Degree, Mba Human Resources

Bachelors, Liberal Arts