Rositsa Ivanova Email & Phone Number

Hard working professional with proven experience in the field of logistics and transport, who is aimed at meeting the customer needs.

Listed skills include Customer Service, Customer Satisfaction, Ms Office, Transportation, and 3 others.

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  Customer Service Specialist

  Bers Logistics

  Oct 2008 - Present - Sofia

  Since its establishment in 2005 bERS Logistics provides high-quality 3PL (3rd party logistics) integrated services. The company operates own warehouse facility with modern infrastructure and have been closely working in cooperation with some of the leading FMCG importers, retail chains, distributors, public sector bodies, as well as pharmaceutical companies. bERS Logistics is licensed under the HACCP system, IFS and ISO Standards.∙ Ensure to provide excellent customer service through email and telephone with regards to warehouse service and shipment requirements in timely and accurate manner;∙ Maintains receiving of client merchandise, warehousing, and distribution operations by enforcing and conforming to bERS Logistics company policies and procedures;∙ Completes warehouse operational requirements by scheduling and assigning warehousing service tasks via bERS Logistics Warehouse Management System (WMS); assists with and follows up on all work results;∙ Controls inventory levels and reconciling with bERS Logistics WMS data;