Serge has a track record as a coach and organizational consultant focused on delivering valuable insights and improving processes. His expertise lies in analyzing data, gathering requirements, and designing solutions to help organizations optimize their operations and achieve their business objectives.He has collaborated with departmental teams to identify business needs, translate them into plans, and implement innovative solutions. Serge is skilled at conducting data analysis using business intelligence tools. Moreover, he facilitates stakeholder communication and bridges the gap between business users and technical teams.Serge thrives in environments where he constantly seeks opportunities to enhance efficiency, streamline processes, and improve organizational performance. With his mindset and critical thinking abilities, he provides insights that inform decision-making processes and strategic planning.Serge received a Master of Business Administration and a Master of Science in Human Factors and Information Design from the McCallum School of Business at Bentley University. He also received a Master of Science in Management from the D'Amore McKim School of Business at Northeastern University and a Bachelor of Fine Arts from the School of the Museum of Fine Arts at Tufts University.