Through attaining my Bachelor of Science in Hospitality Management at the University of Nevada, Las Vegas, I gained extensive knowledge about the service and hospitality industry and valuable experience through my classes, work and internship experience. Previously, I have experience in crowd control and guest relations for concerts, sporting events, conventions, and music festivals in Las Vegas. I also have experience working in restaurants as a host, server, and bartender ensuring guests have an enjoyable and memorable experience. I completed the 2018 Summer College Internship Program with Diamond Resorts at Cancun Resort, and also spent time at Polo Towers Resort, Desert Paradise, and the Corporate office. I gained valuable leadership and managerial experience and techniques whilst training in different departments across the resort and providing service to owners and non-owners staying with us. After completing this program, I joined the front desk team at Polo Towers Resort in a full-time position. I have since returned to Cancun Resort as a Rooms Controller, cross-trained with management for six months and was promoted to Front Desk Manager. These positions have given me a foundation of quality guest service and leadership opportunities within different areas of the hospitality industry. Feel free to message me if you want to know more about me!