Account Manager
Current• Develop and maintain relationships with Financial Centers, Amerant Banking Centers, and support its staff on Merchant Services solutions.• Demonstrate broad knowledge of merchant services industry, pricing, CRM software, sales reporting tools, gateways, compliance standards (e.g. PCI DSS) and emerging technologies. • Serve as a liaison between Financial Centers, Amerant Bank’s Clients and MBPS.• Design and build the monthly Newsletter with educational tips about Merchant Services.• Provide payment processing solutions to Financial Centers such as Amerant Bank’s business clients.• Establish sales, business development, and negotiation skills by expanding customers’ relationships to help achieve customers and companies’ goals.• Analize client’s merchant processing statements to lower rates and fees.• Train, educate and support customers in every step of the process through a remote or in person customized attention