Roslyn Thomas Email & Phone Number

Franklinton, NC, US

• Use comprehensive knowledge of current instructional theories and principles applicable to e-Learning, virtual instructor-led and traditional instructor-led training to design and develop formal and informal learning.
• Collaborate with subject matter experts and other stakeholders while applying the learning methodology and technology to create and deliver impactful learning engagements
• Assess existing content and identify gaps for additional development
• Translate company business strategy into practical, cost effective learning interventions
• Create and execute training strategies that allow for the co-existence of profitable and growth-oriented business objectives and end user adoption.
• Conduct needs analyses that focus on increasing business effectiveness by incorporating training, change management and business process.

Durham, NC

• Responsible for the management of client project implementations for all ongoing projects.
• Accountable for leading complex, multiple projects concurrently, which include managing scope, communications, resources, budget, timeline, quality and risks.
• Coordinate work efforts involving multiple customer products and EmergingMed services with all internal and external departments.
• Responsible for mentoring and creating internal training programs for Project Managers. Client List: Pfizer, Astra Zeneca, Daiichi Sankyo, LIVESTRONG, EMD Serono, Alzheimer’s Associations, Florida Cancer Trials, Enzon.

Cary, NC

• Work with the client to identify and understand project scope, build detailed project plans, determine implementation options when client priorities change and provide viable solutions for project success
• Lead teams of Instructional Designers and Trainers and maintain responsibility for the development and delivery of blended learning solutions that meet or exceed clients' expectations
• Coordinate multiple concurrent projects and project teams, guiding the projects through industry recognized instructional design techniques such as ADDIE, while coordinating work efforts involving customer products and.
• Serve as Subject Matter Expert during the sales process by assisting the Sales team in crafting proposed blended learning solutions
• Work with internal subject matter experts across client’s organization to assess specific soft skills and software topics in order to create training that reach all roles and users in the targeted audience
• Using the principles of adult learning, create web-based training courses to be deployed based on client criteria (Web, CD, LMS (SCORM or ASCII compliant)

• Managed the development and implementation of blended learning (C/WBT, ILT, User Documentation) projects through all phases of the project lifecycle including scope definition, project plan development and execution.
• Established and managed effective fiscal and cost controls including time budget, travel plans, expense approvals, time sheets, invoices, revenue forecasts and estimates
• Developed unified, productive teams through superior team building, internal training, member support and conflict resolution
• Designed and developed instructor-led training programs that demonstrated a thorough understanding of adult-learning theory and the design/development requirements of both traditional paper-based/stand-up instructional.
• Using the principles of adult learning, create web-based training courses to be deployed based on client criteria (Web, CD, LMS (SCORM or ASCII compliant)
• Conducted needs analysis, task analysis, objective generation, course outline, content development, test development, content review, product testing, editing, and post-training evaluation

Cay, NC

• Designed and developed instructor-led training for sales associates for a Fortune 500 hardware/software distributor
• Facilitated sales training and hands-on SAP classes

Raleigh, NC

• Responsible for coordinating all training activities in a central reservations office with 150+ employees
• Interviewed, hired and trained new hires. Trained in all US and several international locations
• Managed Training Coordinators and administrative staff

Raleigh, NC

• Managed a team of 10 – 20 Reservations Sales Agents
• Responsible for managing service levels, efficiency, and sales conversions
• Team consistently ranked highest in the company