Roslyn Wright Email & Phone Number

Newark, California, Us

In my role as a Technical Account Director, I managed the corporate and strategic accounts' cyber security needs. I worked with engineers and technical points of contact to anticipate, evaluate, and minimize possible system vulnerabilities with aligned Symantec software and hardware. I helped resolve implementation and integration issues and assisted with proposing new software to help with future security risks.o Generated 400k in net new cyber security software covering email, network, and web protectionso Exceeded 80% closure rate of Carry-Over and Quarter 2 opportunities with a shortened timeline o Helped resolve clients' software implementation issues, retaining client portfolio valued over 1.2 million

Newark, California, Us

In my role as a Technical Sales Specialist, I drove renewal sales. I drove sales by developing relationships with established clients and providing a new product, or renewing a perpetual product, based on their infrastructure needs. My success as a renewals representative led to my promotion to the Cross-Sell Up-Sell team. The Cross-Sell Up-Sell position allows me to collaborate with a team of account managers and solutions engineers to recommend clients with eligible licenses towards new specific on-prem and SaaS compatible products.o Over attained an additional 2.6 million dollars in bookings across four quarters in the first year of renewals.o Achieved over 90% renewal rate of clients while working a double territory totaling over 350 opportunities in one quarter.o Generated a pipeline of $7.4 million in product upgrades in one quarter while on Cross-Sell Up-Sell Team o Managed quarterly client pipeline of over 900+ clients as part of the Cross-Sell Up-Sell Teamo Identify and analyze customer/client needs and develop intermediate-range strategies on how to competitively meet needso Evaluate the client's customer needs and propose potential solutionso Prepare moderately complex technical proposals and presentations to support sales teams o Ability to provide consultative support

Richmond, Virginia, Us

At CarMax, I worked as a Deals Specialist. In the role, I evaluated federal, state, and corporate documents for accuracy and government compliance. All financial documents were reviewed for quality and analyzed to ensure all regulations were met.o Developed new documentation to streamline the training process that was implemented throughout the department.o Increased documents completed per hour from 26 to 43 within one quarter, exceeding the team goal of 25.o Fostered collaboration between teams to develop a new evaluation method for documents to reduce errors by 10%

City Of Industry, Ca, Us

City Of Industry, Ca, Us

As a Store manager, I trained into the assistant manager role upon relocating to the Kennesaw location in 2015. This led to the opportunity to become a store manager in 2016 where I was tasked with restructuring store staff and increasing sales numbers by partnering with other store managers in the area. o Increased revenue by $200k in one year by working with the marketing team to adjust visuals for store locations and target market.o Reduced staff turnover by 30% by implementing weekly goal-setting and quarterly check-ins with employees individually.o Collaborated with management across districts to standardize policies to reduce theft per location causing an overall district reduction of 2.3% year over year.o Effectively coached direct reports and monitored weekly performance to provide feedback or corrective actions.o Exceeded KPI metrics in customer satisfaction, individual sales and reporting, and direct reports metrics.o Maintained training for all company policies procedures, annual reporting, and annual performance reviews.

College Park, Georgia, Us

At Budget Rent-A-Car, my role was Data entry clerk. In this position, I entered data for titling newly added fleet cars and coordinated postage for fleet car titles as they were sold.o Exceeded company expectations of title data entered daily by streamlining verification. Exceed daily goal of 120 by 40%