- Performed as an advocate for people who experience disabilities by promoting strategies for independence and inclusion of three individuals within the residential home. Aided in transport for medical appointments, arranged 10 Trimet Lyft rides weekly for one individual’s employment commutes, and supported three individuals on weekly outings into their community. Increased the weekly amount of leisure and community engagement activities for the individuals by roughly 33%.- Assisted with daily medication monitoring of three individuals, including management of up to 60 medicines, 5 administration times per day, weekly health tracking data through Therap, and daily intake/elimination recording as ordered by the care team. Contributed to the development of timely medication ordering systems and decreased the amount of missed medications by roughly 25%. - Maintained daily EHR documentation for three individuals, including but not limited to updated treatment logs every 2 hours, contributed to weekly and monthly progress goals outlined in the residents’ individual support plans, wrote general event reports as needed, appointment information, and promoted communication between the care team, medical providers, and other involved parties.- Responsible for money management of three individuals, including weekly grocery shopping, timely ordering of necessary medications and medical supplies, as well as management of funds for leisure spending and activities. Contributed to improved grocery budgeting by saving up to $10 weekly

- Performed as a scheduled part time and on-call relief staff member for eight adult residential treatment facilities located throughout Multnomah County. - Generated detailed clinical documentation through Credible software for up to 23 residents per shift in adherence to federal and agency standards, including completion of resident progress notes, incident reports, and facility logs. Contributed to the generation and submission of up to 50 documents per day.- Promoted strategies to support the residents by encouraging behavior suggested in their individual treatment plans, such as prompting individuals to complete personal care, thoughtful meal choices, positive coping skills, and engagement in therapeutic treatment or appointments when applicable.- Provided daily medications for up to 23 residents as many as 4 administration times daily through a paper medication administration record system. Maintained accuracy of the paper MAR, inventory of scheduled pharmaceuticals, as well as PRN medications, diabetic supplies, topical medicine, and twice daily recorded counts of narcotic medications.

-Greeted and seated as many as 800 guests per night in an organized and efficient manner.-Multitasked by managing daily phone calls, messages, and reservations.-Collaborated with hosts, servers, and managers to meet customer needs and guided basic flow of the restaurant.-Took dishes to the kitchen and cleaned off/reset tables with attention to detail.

- Collaborated with the quality assurance team, clinicians, and key stakeholders from leading departments to create a new method for current documentation operations while the organization was in the process of shifting from paper to an electronic filing system using Essentia. - Identified barriers in the current record keeping processes and delivered recommendations for operational improvement in order to increase efficiency and decrease errors.- Launched clinical chart reviews for quality assurance that led to roughly a 25% reduction in charting errors. Audited 20 charts weekly and corrected errors as needed by verifying documentation completeness, signature authentication, and other operational details within the clinical database.- Inventoried, organized, and uploaded up to 500 clinical documents per day into electronic health records software as well as paper client charts. Contributed to importing daily documents, updating archived charts, and decreased the department’s backlog of data by roughly 35%.

-Conducted research on vendors, and recorded relevant data entries using Excel.-Explored and utilized data retrieval tools such as Salesforce, Data.com, and LinkedIn.-Created and documented graphs of statistical data using google sheets and Microsoft PowerPoint.