Rosmalia Dahim Hardman Email and Phone Number
Luxury Hospitality and Business Leader | CMO | SVP | General Management | Consultant | Board Member | Advisor | Leadership Coach | Speaker at
@
MJB Hoteliers: Hotel and Villa Management
Bali, Indonesia
Rosmalia Dahim Hardman's Location
Bali, Indonesia, Indonesia
Rosmalia Dahim Hardman's Contact Details
Rosmalia Dahim Hardman work email
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Rosmalia Dahim Hardman personal email
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About Rosmalia Dahim Hardman
A visionary and results-driven business leader with over 42 years of hospitality experience in Japan, South Korea, China, Thailand, Singapore, Malaysia, Indonesia, and the Middle East, with responsibilities ranging from country operations to property management, regional and corporate revenue, marketing, sales, project management, and strategic adviser in hospitality development.Rosmalia, a Singaporean, has extensive experience in hospitality start-ups from city hotels to boutique resorts, luxury retreats, and lifestyle-integrated resorts, with a portfolio of restaurants, bars, marina, villas, private residences, golf course, ski terrain, sports club, yacht club, golf & country club, snow sports academy, meetings and convention facilities, dive, yoga and wellness center.She has held senior leadership positions at Jumeirah, Starwood Hotels & Resorts’ W Hotels and The Luxury Collection, Mandarin Oriental, Melia Hotels, Rosenbluth International, The Ascott, The Fullerton, Pan Pacific Hotels & Resorts, Melco China Resorts, and Kempinski Hotels. Rosmalia is a highly strategic and visionary leader, constantly rethinking conventional business models. She was Senior Vice President of Marketing for Melco China Resorts and former Chief Marketing Officer at PT. Lippo Karawaci Tbk. Rosmalia took a hospitality career break in 2016 and embarked on the Education sector as Chief Branding and Marketing Officer & Director, Strategic Development at SIS Group of Schools, headquartered in Jakarta. She rejoined the hospitality business as Director of Revenue, Sales and Marketing APAC at Wyndham Destinations in 2018. Further, she pursued her career as Director of Operations and Development at MJB Hoteliers and Sojourn Management.Rosmalia serves as a board member at The Learning Farm https://www.thelearningfarm.com/ a Boston-based non-profit organization for vulnerable youths and is an elected international board member and director of Aidhub Foundation https://www.aidhub.org/ a non-profit organization that provides sustainable global technology platform for managing aid and non-profit programs, headquartered in Melbourne, London, Geneva, Singapore, Jakarta, and Bali.Highly conversant in Bahasa Indonesia, Rosmalia possesses a comprehensive knowledge of and aptitude for the Indonesian business culture, motivating the local and international teams to deliver at peak performance.
Rosmalia Dahim Hardman's Current Company Details
Mjb Hoteliers: Hotel And Villa Management
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Luxury Hospitality and Business Leader | CMO | SVP | General Management | Consultant | Board Member | Advisor | Leadership Coach | Speaker
Bali, Indonesia
- Website:
- mjbhoteliers.co
- Employees:
- 11
Rosmalia Dahim Hardman Work Experience Details
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Mjb Hoteliers: Hotel And Villa ManagementBali, Indonesia
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Director Of Operations And DevelopmentMjb Hoteliers: Hotel And Villa Management Sep 2020 - PresentSeminyak, Bali, IdMJB Hoteliers was founded on the need to create a management company that would represent the best interests of Owners and Developers by providing advice and management based on a philosophy of seeking to understand rather than insisting on being understood. My responsibilities include providing technical and professional advice on revenue operations to accelerate growth, as well as hospitality management services tailored to the Owner's vision and needs, from feasibility to concept development, design, and operations. I provide professional pre-opening and opening services for new developments, as well as overseeing the opening budget - this includes business coaching and mentoring as well as overseeing and supervising the project management’s team of designers, consultants, and contractors, provide personal and professional expertise in business development in order to establish and maintain business relationships. My primary responsibility is to manage special projects assigned by the Client, ranging from operations management and customer service to marketing, revenue, and sales management.The core principles of MJB Hoteliers revolve around the relationship between the Owner & Developer and the Operator & Manager, which is based on trust and transparency, and an operating management philosophy that promotes empowerment at all levels. MJB Hoteliers' primary philosophy is to understand the Owner's desires and needs and to collaborate with them to achieve their goals.
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Board MemberThe Learning Farm Indonesia 2019 - PresentWest Java, Cianjur Regency, IdThe Learning Farm (TLF) was established in 2005 with the support of World Education (www.worlded.org), a Boston-based non-profit organization founded to address the lack of skills, opportunities, and hope amongst vulnerable youth. TLF is a residential organic farm for street and other vulnerable youth. 40 young men and women from disadvantaged backgrounds across the Indonesian archipelago are selected for every 100 days residential program which transforms their lives using the medium of farming and caring for nature. -
International Board DirectorAidhub.Org Jun 2016 - PresentPrahran, Victoria, AuAidHub is a world first global technology platform designed for all Governments (Aid), Companies (CSR), and Non-Profit Organizations and Non-Governmental Organizations (NGOs) to improve program initiative outcomes around the world. -
Director Of Revenue, Sales And Marketing - Asia-PacificWyndham Destinations Dec 2018 - Aug 2020Orlando, Florida, UsWyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND), whose Asia Pacific management subsidiaries oversee a collection of over 50 hotel and resort properties across Australia, New Zealand, Fiji, Indonesia and Thailand. From the company’s corporate office in Singapore, I am responsible for leading the team with focus on building strategic marketing campaigns, strengthening revenue channels and driving sales growth at Wyndham’s collection of properties in Asia, including Wyndham Grand Phuket Kalim Bay, Wyndham Tamansari Jivva Resort Bali and Wyndham Casablanca Jakarta; raising the profile of Wyndham Destination hotels and resorts, and ensuring the successful introduction of new properties in the Asia Pacific region. Special assignment from September 2020 in the development and marketing of Club Wyndham's new holiday club product, Innovative Holiday Club (IHC) by Club Wyndham. -
Director At Philip Kotler Center For Asean Marketing | Jakarta Cmo ClubMarkplus, Inc. Jun 2016 - May 2019Jakarta, IdThe Philip Kotler Center for ASEAN Marketing, established in October 2005 is a division of MarkPlus Inc. and a pioneer and foremost authority in ASEAN Marketing. Founded on the principles and wisdom of marketing from the world’s Guru of Marketing, Philip Kotler. The center aims to promote regional marketing in the ASEAN region and create ASEAN Marketers to support the ASEAN Community and the enhancement of the ASEAN Brand. -
Chief Branding And Marketing Officer | Director, Strategic DevelopmentSis Group Of Schools Oct 2016 - Nov 2018Jakarta, Dki Jakarta, IdJAKARTA, INDONESIA | SIS GROUP OF SCHOOLS | 2016-to-date. Formerly named Singapore International Schools, SIS Group of Schools was established in 1995 with its first premises in North Jakarta. Today, SIS Group of Schools supervises eight schools across Indonesia: Singapore Intercultural School Bona Vista, SIS Pantai Indah Kapuk, SIS Kelapa Gading, SIS Cilegon, SIS Semarang, SIS Palembang, SIS Medan, and Raffles Christian School Kebon Jeruk.Adopting the Singapore educational curriculum over two decades, the SIS Group of Schools’ reputation of excellence is well-established and recognised as a qualified international educational institution through the use of the Singapore Curriculum, which has long been recognized as one of the best educational systems in the world, the International General School Certificate of Education (IGSCE) and International Baccalaureate (IB) programmes which are offered at its schools.TIMSS/PISA/PIRLS international rankings in 2016 have rated Singapore as having one of the best education systems in the world.In this capacity, I am responsible in forging high-level partnerships for SIS’ various programs and initiatives, build and deepen relationships with business leaders, corporate leaders, and foreign missions in Indonesia; to build a collaborative advantage that will initiate the drive to raise the quality of education In Indonesia through Private-Public Partnerships, that will in turn lead to the group’s financial and strategic advantage. -
Chief Marketing OfficerPt. Lippo Karawaci, Tbk Jan 2014 - Jun 2016Tangerang, Banten, IdTANGERANG, INDONESIA | PT LIPPO KARAWACI TBK., LIPPO GROUP | 2014 - 2016PT Lippo Karawaci Tbk is a diversified and integrated property group involved in townships, residential homes, hospitals, hotels, retail malls and industrial estate development and management throughout Indonesia. Through its subsidiaries, the company is also engaged in property and REIT management. PT Lippo Karawaci Tbk., Hospitality & Leisure Group has over 50 planned openings of luxury, upscale and midscale brands in key destinations across the Indonesian archipelago including Jakarta, Bogor, Tangerang, Bekasi, Bali and key cities in Sumatra, Sulawesi, Kalimantan, Maluku, and Nusa Tenggara Timur, in lock step with Lippo Group’s mall, hospital, school and township developments. One of the upscale hotels to open in 2017 is Aryaduta Bali Kuta. -
Senior AssociateHospitality Associates Asia Limited Jun 2009 - May 2016CHINA, CANADA & JAPAN. Hospitality Associates Asia Limited is a China based group specializing in hospitality asset management and project development. Our team comprises of world renowned experts specializing in all aspects of hospitality development and operations. Our approach is to work with Owners and developers, protecting their interests and working in a participatory manner that keeps the Owner informed.
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Director Of Sales And MarketingStarwood Hotels & Resorts Worldwide, Inc. Jan 2012 - Jan 2014Stamford, Ct, UsJAKARTA, INDONESIA | KERATON AT THE PLAZA, A LUXURY COLLECTION® HOTEL | 2013. Following the successful launch of W Singapore-Sentosa Cove, I now head the marketing and sales at Starwood Hotels and Resorts' newest gem in the portfolio of Luxury Collection® Hotels, Keraton at The Plaza. The hotel is an iconic oasis of quiet luxury nestled on Jalan Thamrin, one of Jakarta’s most prestigious districts. Within the first three months of appointment, successfully positioned the hotel as a premier, luxury brand that is highly recognized by luxury businesses, UHNW and HNWI, and spearheaded the development of high profile corporate business.SENTOSA COVE, SINGAPORE | W SINGAPORE-SENTOSA COVE | 2012-2013. Made a fabulous comeback to W Hotels after the hugely successful launch and opening of W Seoul in 2004 as Asia's first W Hotel. A member of the pre-opening senior leadership team, successfully opened W Singapore-Sentosa Cove on 16 September 2012 with a resounding financial success that exceeds both budget and GOP within the first 60 days of opening. Extensive media coverage both locally and internationally were attained, generating great buzz on a new and glamorous lifestyle concept in Singapore. W Singapore has successfully acquired a very healthy business base throughout 2013.SEOUL, SOUTH KOREA | W SEOUL-WALKERHILL | 2003-2005. A member of the pre-opening senior leadership team of W Hotels in Seoul, W Seoul. W Hotels is Starwood Hotels and Resorts Worldwide, Inc’s foremost ‘style’ hotel brand. Successfully orchestrated the opening of W Hotels’ first property in Asia on August 20, 2004. Directed the hotel pre-opening campaign, online marketing, customer acquisition and retention initiatives. Responsible for all customer touch points, including messaging and positioning, lead generation, advertising, public relations and customer communications. Successfully positioned W Seoul in Conde Nast Traveller's 'Hot List' within the first year of operations -
Marketing Director / Director Of Rooms And Spa OperationsKempinski Hotels Jan 2010 - Jan 2012Munich, DeJAKARTA, INDONESIA. Responsible for marketing, sales, revenue management, rooms and spa operations of the legendary Hotel Indonesia Kempinski Jakarta, and the contemporary Kempinski Private Residences Jakarta. Successfully turned around the hotel's revenue performance, achieving No.1 ranking in RevPar amongst Jakarta five-star hotels; achieved high performance tenancy of serviced apartments, averaging 93 per cent occupancy by the first half of 2011. Overall divisional responsibility includes Rooms Division and other Operating Departments: Front Office, Housekeeping, Laundry, Business Centre, Telecommunications and Spa operations. Achieved a resounding GOP growth success rate in 2011, recorded GOP in excess of 40 per cent in a span of two years of hotel opening. Successfully turned around the employee satisfaction in sales and marketing with reported ESS (Employee Satisfaction Survey) findings from 43 per cent to 76 per cent in under twelve months. -
Senior Vice President MarketingMelco China Resorts Mar 2008 - Jan 2010BEIJING, CHINA. Melco China Resorts (Holding) Limited (MCR) is a Canada-based investment holding company. The Company is engaged in the development and operation of mountain resorts and provision of hotel services in the People's Republic of China. The Company owns and operates the destination ski resort in the People’s Republic of China, Sun Mountain Yabuli in Heilongjiang Province (Sun Mountain Yabuli Resort). As of December 31, 2009, MCR wholly owned Melco China Resort Investment Limited (MCR Cayman). Now renamed Mountain China Resorts.*The Global Financial Crisis in 2008-2009, resulted in the redundancy of executive positions at MCR. -
Principal / OwnerImaginative108 2001 - Mar 2009SINGAPORE, JAPAN & CHINA. We provide mission critical marketing and branding strategic consulting, coaching and strategy formation, educational workshops, and implementation support, applying insightful and imaginative thought processes for today's progressive business. Professional speaker in marketing, strategic planning and brand. Specialist in hospitality marketing.
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Vice President MarketingPuravarna Group Nov 2007 - Mar 2008Lumpini, Pathumwan, Bangkok, ThBANGKOK, THAILAND. Reporting to the executive chairman of Puravarna Group, assigned for six months to set the structure of Spanish-owned property development company Puravarna Group's hospitality division in Bangkok, and at property level the sales, reservations and revenue management of newly acquired and managed The Royal Phuket Yacht Club (formerly Le Meridien Royal Phuket Yacht Club) in Phuket, Thailand. Opening in 2009 are the luxury villas in Phuket, The Summer Palace, a Puravarna Resort forming a new integrated resort comprising of the yacht club, luxury villas, a lifestyle spa, and conference centre. Puravarna Marbella in Spain, and Puravarna Hotel and Residence in Bangkok are scheduled to open in 2010. -
Business Development & Planning DirectorCrisscross Creative Kk Feb 2007 - Nov 2007TOKYO, JAPAN. Assigned to head up Crisscross KK's creative business unit, Crisscross Creative, a boutique marketing, communications and creative design company located in the fashion district of Omotesando, Tokyo, Japan prior to owning company acquisition by Japan Inc.. Responsible for the business development and planning, and the operational re-design of Crisscross Creative. Expanded the scope of services to provide full-fledge marketing communication and creative design services, including marketing consulting, creative and art direction, event management and planning, interactive marketing solutions, web development and graphic design.
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Marketing & Business Development DirectorJumeirah Feb 2005 - Jul 2006Dubai, United Arab Emirates, AeDUBAI, THE UNITED ARAB EMIRATES. Managed the rebranding of the multi-award winning Jumeirah Beach Hotel and re-established the sales and marketing operations of the luxury resort destination with 22 restaurants & bars, a 1,600 capacity Conference Centre, a Marina, Sports & Leisure Club, Children's Club, an Adventure Park, 4 swimming pools, 7 tennis courts, and Beit-Al Bahar, a luxury 19 private villas. Broad scope of responsibility include P&L accountability, market planning, business development, sales management, revenue management, public relations, strategic marketing and planning, pricing, training and development across all the business units. Successfully integrated the resort dining and leisure experiences, and business convention and meeting facilities. -
Marketing Director - W Seoul WalkerhillStarwood Hotels & Resorts Worldwide, Inc. Jul 2003 - Feb 2005Stamford, Ct, UsSEOUL, SOUTH KOREA. A member of the pre-opening senior leadership team of W Hotels in Seoul, W Seoul. W Hotels is Starwood Hotels and Resorts Worldwide, Inc’s foremost ‘style’ hotel brand. Successfully orchestrated the opening of W Hotels’ first property in Asia on August 20, 2004. Directed the hotel pre-opening campaign, online marketing, customer acquisition and retention initiatives. Responsible for all customer touch points, including messaging and positioning, lead generation, advertising, public relations and customer communications. Successfully positioned W Seoul in Conde Nast Traveller's 'Hot List' within the first year of operations.
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Director Of Brand Marketing & CommunicationsThe Fullerton Hotel & The Fullerton Bay Hotel Singapore Jan 2001 - Jul 2003SINGAPORE. A member of The Fullerton Singapore opening executive committee. Directed the integrated brand and marketing efforts of the 400-room luxury independent hotel, the waterfront dining and entertainment complex One Fullerton and the Merlion Park, and the new Fullerton Waterboat House. Responsible for brand management, integrated business operations, business development, room reservations, revenue management, press relations, public relations, advertising and branding, solutions and channel marketing, corporate marketing communications, strategic partnership programs, and alliances. Successfully rolled-out a business recovery plan in the wake of the regional SARS health alert, resulting in a swift recovery in under three months. Successfully positioned The Fullerton Singapore in Conde Nast Traveller's Hot List within the first year of operations.
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General ManagerRosenbluth International Jan 1999 - Jan 2001SINGAPORE. Rosenbluth International is the third largest travel services firm in the world, managing in excess of US$5 billion in turnover, operating in more than 46 countries, with over 1,400 office locations. Each office is electronically linked via the proprietary Global Distribution Network (GDN). Managed the Singapore operations, generated in excess of US$ 55M in turnover, and is Singapore’s second largest travel management company specializing in corporate business interaction management. -
Director Of Operations - Rooms, Marketing & Business DevelopmentPan Pacific Sutera Harbour Resort Jan 1997 - Dec 1998Singapore, SgKOTA KINABALU, SABAH, EAST MALAYSIA. A member of the pre-opening senior leadership team. Responsible for the management of business development, sales, marketing & communications, revenue management, rooms, front-office operations, and reservations. Located in a 484-acre premier resort destination in Kota Kinabalu. Established the integrated resort business plan for Sutera Harbour Resort that covers the strategic plan for the entire resort, including the 27-hole Graham Marsh golf course, a marina, resort restaurants and bars, and country club. Introduced the sales & marketing business model, and led the sales training workshops. Played an integral role in the integrated sales & marketing management of Sutera Habour Golf & Country Club, the Magellan Sutera resort and Pan Pacific business hotel. Successfully launched the opening of Pan Pacific Sutera Hotel, and positioned Sutera Harbour Resort as a premier integrated resort destination in Malaysia. -
Director Of MarketingSol Meliá Hotels & Resorts May 1995 - Jan 1997Palma De Mallorca, Illes Balears, EsJAKARTA, INDONESIA. A member of the pre-opening executive committee of Gran Meliá Jakarta, Sol Meliá Hotels & Resorts' five-star Asian flagship property in Jakarta, Indonesia, and the first Gran Meliá brand in Asia. Facilities include: 24-hour Executive Lounge, 24-hour Coffee House, 24-hour Business Centre, 24-hour Room Service, European Restaurant, Chinese Restaurant, and Fitness Centre. Initiated the pre-opening marketing campaign, responsible for the overall recruitment of the sales, marketing and communications team, led training workshops and established corporate, travel agent and airline accommodation agreements. Accelerated food & beverage campaigns and introduced creative meetings and incentive programs - successfully achieving budget and attained high recognition as one of Jakarta's premier venue for meetings and special events. -
Director, Marketing & SalesThe Ascott Group Jan 1994 - May 1995Singapore, Singapore, SgJAKARTA, INDONESIA. A member of the pre-opening executive committee of The Ascott Jakarta Serviced Residences. Successfully led the opening of The Ascott's first serviced residence in Indonesia. Established the pre-opening sales and marketing plan, and played an integral role in revenue management and business acquisition. Responsible for the sales and revenue optimization training and development of the sales, marketing and guest services team. -
Manager, Marketing & SalesSuntec Singapore International Convention & Exhibition Centre Feb 1993 - Jan 1994SINGAPORE. A member of the pre-opening leadership team. Responsible for the pre-opening sales management and business acquisition of Asia's world-class event venue with 93,000 sqm space comprising of a 12,000 sqm convention hall that accommodates up to 10,000 people, a 12,000 sqm purpose-built exhibition hall, a 3,700 sqm versatile space that accommodates up to 3,000 people, a 596-seat theatre, 930 sqm Concourse for up to 600 people, a 2,150 sqm lush ballroom for up to 1,800 people, and 31 meeting rooms that can accommodate groups from 10 to 400 people.
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Director Of Sales & MarketingMandarin Oriental Hotel Group 1988 - 1993Quarry Bay, Hong Kong, HkJAKARTA, INDONESIA. Responsible for the set-up and development of Mandarin Oriental Jakarta's regional office in Singapore, established within The Oriental Singapore in 1988. Led the regional team for one and half years, successfully building the hotel's positioning as the preferred business hotel within the financial, information technology and professional consulting services business segment, prior to assuming a senior leadership role in sales & marketing at property level. Responsible for the restructuring of the sales & marketing team in Jakarta, and integrating the reservation sales function. -
Sales ManagerPan Pacific Hotels Group 1986 - 1988Singapore, SgSINGAPORE. A member of the opening sales team of Pan Pacific Singapore, the first hotel to open in Marina Bay, Singapore. Responsible for the European and Asia-Pacific markets, including the global airline industry.
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Assistant Manager - Front OfficeThe Dynasty Hotel (Now Marriott Singapore) 1981 - 1986SINGAPORE. A member of the pre-opening management team. The start of a hospitality career - assumed first hospitality role as guest relations officer, moving up to Night Manager, and Assistant Manager over a span of five years.
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Reservations Officer (1980-1981) - Traffic Officer (1977-1980)Pt Garuda Indonesia 1977 - 1981Jakarta, Dki Jakarta, IdSINGAPORE. Started career in the airline industry as ground stewardess at the former Paya Lebar Singapore International Airport, traffic officer responsible for the planning and organizing of catering, baggage and cargo handling, and as reservations officer responsible for the management and control of groups and VIP bookings.
Rosmalia Dahim Hardman Skills
Hospitality
Hotels
Revenue Analysis
Resorts
Marketing Strategy
Event Management
Hotel Management
Pre Opening
Management
Marketing
Strategy
Hospitality Industry
Online Marketing
Hospitality Management
Leadership
Tourism
Sales Management
Strategic Partnerships
Social Media Marketing
Marketing Communications
Food And Beverage
Business Development
Brand Management
Business Planning
Strategic Planning
Business Strategy
Rooms Division
Sales
Public Relations
Leisure
Budgets
Restaurants
Digital Marketing
Start Ups
Advertising
Recruiting
Training
Luxury
Brand Development
Banquets
Coaching
Account Management
Catering
Revenue Management
Lead Generation
Integrated Marketing
Digital Media
Change Management
New Business Development
Strategy Development
Frequently Asked Questions about Rosmalia Dahim Hardman
What company does Rosmalia Dahim Hardman work for?
Rosmalia Dahim Hardman works for Mjb Hoteliers: Hotel And Villa Management
What is Rosmalia Dahim Hardman's role at the current company?
Rosmalia Dahim Hardman's current role is Luxury Hospitality and Business Leader | CMO | SVP | General Management | Consultant | Board Member | Advisor | Leadership Coach | Speaker.
What is Rosmalia Dahim Hardman's email address?
Rosmalia Dahim Hardman's email address is ro****@****i.co.id
What are some of Rosmalia Dahim Hardman's interests?
Rosmalia Dahim Hardman has interest in Professional Networking, Writing, International Travel, Cooking, Public Speaking, Reading, Photography, Trivia, Theatre And Musicals, Interior Designing And Decorating.
What skills is Rosmalia Dahim Hardman known for?
Rosmalia Dahim Hardman has skills like Hospitality, Hotels, Revenue Analysis, Resorts, Marketing Strategy, Event Management, Hotel Management, Pre Opening, Management, Marketing, Strategy, Hospitality Industry.
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