Responsible for working with internal and external stakeholders to collect, analyse, and review customer demand and adjust forecasts accordingly to ensure high levels of customer service and to maximise stockturns. •Look after a portfolio of thirty four suppliers and over two thousand products in up to 12 locations.•Forecast monthly demand for each product across twelve Distribution Centres (subject to ranging). •Work with Supply Chain Management Software to review and adjust… Show more Responsible for working with internal and external stakeholders to collect, analyse, and review customer demand and adjust forecasts accordingly to ensure high levels of customer service and to maximise stockturns. •Look after a portfolio of thirty four suppliers and over two thousand products in up to 12 locations.•Forecast monthly demand for each product across twelve Distribution Centres (subject to ranging). •Work with Supply Chain Management Software to review and adjust forecasts that are irregular / exceptions using pre-determined queries. •Build queries using Microsoft Access on an ad-hoc basis to identify exceptions outside of the pre-determined queries, and to carry out analysis on sales trends and forecast accuracy.•Engage with suppliers and key internal colleagues to gain market intelligence on any events that will affect demand e.g. promotions, new customers, one-off purchases etc.•Host monthly teleconference and online meetings with nine key suppliers reviewing specifically delivery performance, stock availability, sales, and future forecasts.•Work with Replenishment Buyers and Suppliers to optimise stock turns and reduce excess inventory. Show less

Responsible for ensuring the correct and consistent customer propositions were implemented and maintained in each store in terms of choice, value, service, and presentation. To deliver this I worked with several teams on a variety of key tasks as follows:•Product Category teams – Range reviews and ongoing range construction, promotional plans, attachment strategies, and financial targeting and reviews.•Merchandising and Planning – Stock related tasks including intake plans… Show more Responsible for ensuring the correct and consistent customer propositions were implemented and maintained in each store in terms of choice, value, service, and presentation. To deliver this I worked with several teams on a variety of key tasks as follows:•Product Category teams – Range reviews and ongoing range construction, promotional plans, attachment strategies, and financial targeting and reviews.•Merchandising and Planning – Stock related tasks including intake plans, allocations, availability by store, optimising stock turns and efficiencies.•Retail Operations – Store standards and compliance reviews, financial and attachment performance analysis, in-store processes and communications.•Space Planning and Visual Communications – Store layouts at both macro and micro levels, creating and maintenance of product specific planograms, merchandising principles, point of sale and navigational signage for each category.•Suppliers – In-store executions to enhance customer awareness, product understanding and experience. Show less

The Transformation Programme was designed to deliver an improved shopping experience for our existing and future customers through in store environment, improved ranges and service. The initial stages of the programme was very project based, whereby I worked with several Consultants from The Boston Consulting Group to:•Identify our existing and potential customer types, shopping habits and buying behaviours through quantitative and qualitative research and analysis.•Construct… Show more The Transformation Programme was designed to deliver an improved shopping experience for our existing and future customers through in store environment, improved ranges and service. The initial stages of the programme was very project based, whereby I worked with several Consultants from The Boston Consulting Group to:•Identify our existing and potential customer types, shopping habits and buying behaviours through quantitative and qualitative research and analysis.•Construct product ranges, in store propositions, point of sale solutions, and signage. Developing store layouts at a macro and micro level encompassing product and category adjacencies, spacing requirements, product flows, and product specific planograms.•Present to, and gain buy-in from key stakeholders throughout the business including the CEO.•Manage the roll out and implementation of the proposition to all transformation stores. Show less

Managed the overall product range from a Buying and Marketing perspective across 15 suppliers and four retail chains. • Responsible for and delivered in excess of £52m of group profit targets. •Negotiated terms and conditions with suppliers, including annual support funds, product and promotional support for key promotions within store and National Press / TV advertising.•Forecasted and set financial sales and margin targets on a periodic and weekly basis. •Developed… Show more Managed the overall product range from a Buying and Marketing perspective across 15 suppliers and four retail chains. • Responsible for and delivered in excess of £52m of group profit targets. •Negotiated terms and conditions with suppliers, including annual support funds, product and promotional support for key promotions within store and National Press / TV advertising.•Forecasted and set financial sales and margin targets on a periodic and weekly basis. •Developed, presented and delivered annual sales and margin budgets. •Managed the Category Trading Account, which encompassed balancing supplier funding against promotional and advertising spends. •Annual and continual range reviews to ensure ranges met with customer requirements and profitability. •Liaised closely with suppliers on delivering innovative in-store merchandising solutions, customer facing literature and educational displays.•Managed, mentored and trained two Assistant Category Managers. Show less