Ross Amico

Ross Amico Email and Phone Number

Sr. Manager, Technical Support and IT Operations @ Optum
New York, NY, US
Ross Amico's Location
New York City Metropolitan Area, United States
About Ross Amico

Dedicated and results-driven IT Operational Director with over 18 years of experience managing and optimizing IT support operations. Proven track record in implementing efficient processes, achieving KPI targets, and fostering a collaborative team environment. Seeking a challenging role to contribute strategic leadership and technical expertise in enhancing IT service delivery.

Ross Amico's Current Company Details
Optum

Optum

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Sr. Manager, Technical Support and IT Operations
New York, NY, US
Website:
optum.com
Employees:
97827
Ross Amico Work Experience Details
  • Optum
    Sr. Manager, Technical Support And It Operations
    Optum
    New York, Ny, Us
    View
  • Pro Health
    Information Technology Service Desk Manager
    Pro Health Jan 2024
    Syosset, New York, United States
    View
  • Transunion
    North America Service Desk Manager
    Transunion Dec 2021 - Jan 2024
    Led a team of national and global IT professionals in developing, implementing, and supporting end-user computing solutions across a global environment of 13k plus associates in 30+ countries. Oversaw three floors, 350+ offices in White Plains, New York, as well as offices through US, LATAM, UK, and India. Provide white glove support to executives and senior leadership.
    View
  • Atsg
    Sr. Director, Global Service Desk
    Atsg Jan 2021 - Nov 2021
    Led and motivated 24/7 by always Incident management team of 75 agents throughout North America and India supporting customers that represent $100 million in annual sales.
    View
  • Atsg
    Director, Global Service Desk
    Atsg Jan 2020 - Jan 2021
    View
  • Atsg
    Manager, Global Service Desk
    Atsg Jan 2015 - Mar 2020
    View

Frequently Asked Questions about Ross Amico

What company does Ross Amico work for?

Ross Amico works for Optum

What is Ross Amico's role at the current company?

Ross Amico's current role is Sr. Manager, Technical Support and IT Operations.

Who are Ross Amico's colleagues?

Ross Amico's colleagues are Cynthia Feickert, Malissa Opatz (Chmielewski), Syed Asifuddin, Scott Cline, Vignesh Arjunan, Hyonju Choi Pui, Vivianette Calazan.

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