Ross Bateman Email and Phone Number
With over a decade of experience across multiple industries, I bring a wealth of expertise in customer service, logistics, healthcare, and administrative support. My career began as a Technical Clerk and Personal Assistant at STORKGROVE LIMITED, where I honed my skills in administrative support, technical documentation, and project management.Transitioning into customer-facing roles, I excelled as a Customer Service Adviser at Intelling Ltd and a Customer Executive at Aramex. These positions allowed me to develop strong client relationships, resolve complex issues, and drive customer satisfaction through personalized service and effective problem-solving.My role as a Healthcare Associate at Vitality Health International equipped me with the ability to provide compassionate patient care, manage medical records, and streamline healthcare operations.Most recently, as a Lead Generation Assistant at Reeves - The Pension Specialists, I have focused on helping clients navigate their retirement planning, offering tailored advice and developing strategies to achieve their financial goals.Throughout my career, I have demonstrated a commitment to excellence, from optimizing logistics processes to delivering exceptional customer support and managing complex administrative tasks. I am passionate about leveraging my diverse skill set to contribute to dynamic teams and drive meaningful results.Let's connect to explore how my background and skills can contribute to achieving your organizational goals.
Reeves - The Pension Specialists
View- Website:
- reevesifa.com
- Employees:
- 89
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Lead Generation AssistantReeves - The Pension Specialists Apr 2020 - PresentReeves are retirement specialists who are here to help you get a better understanding of what you might be able to do with your pension pot - helping you to achieve your retirement dreams! As an affiliate my main job is letting you know what we can offer you as part of our free review process: 1: We'll take the time to understand your retirement wants, dreams and of course the reality of what you can currently achieve. 2: Our team will produce a cash flow model which basically shows you what you're retirement is on track to achieve. 3: The important one; we'll give you some recommendations on how to improve your retirement! That's right, we'll give you free advice on what you need to do. That's three steps we take together during your free review, and if you're happy with the process you can then come onboard with us. -
Logistics ExpertA2U Transport 2019 - 2020Oversee and manage the entire supply chain process, from procurement to delivery, ensuring timely and cost-effective distribution of goods.Develop and implement logistics strategies to optimize transportation routes, reduce lead times, and minimize operational costs.Collaborate with suppliers, carriers, and internal teams to ensure seamless coordination and efficient communication throughout the logistics process.Monitor inventory levels and coordinate with warehouse teams to maintain optimal stock levels, preventing shortages and reducing excess inventory.Analyse and improve logistics performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction.
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Healthcare AssociateVitality Health International 2017 - 2019Assist healthcare professionals with patient care, including monitoring vital signs, administering medications, and providing support during medical procedures.Manage patient records and documentation, ensuring accuracy and confidentiality in compliance with healthcare regulations and standards.Coordinate with medical staff to schedule patient appointments, arrange referrals, and handle administrative tasks to streamline healthcare operations.Educate patients and their families about treatment plans, medication instructions, and health management strategies to promote effective care and recovery.Perform routine clinical tasks such as taking patient histories, preparing examination rooms, and conducting basic diagnostic tests to support overall patient care. -
Customer ExecutiveAramex 2016 - 2017Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing personalized support to enhance overall customer satisfaction.Develop and maintain strong relationships with clients, understanding their needs and preferences to offer tailored solutions and drive customer loyalty.Manage and track customer interactions and feedback, using insights to identify trends, improve processes, and inform product or service enhancements.Coordinate with internal teams to ensure timely and accurate fulfillment of customer orders, addressing any concerns or discrepancies that may arise.Conduct regular follow-ups with customers to ensure continued satisfaction, gather feedback on their experiences, and proactively address any potential issues. -
Customer Service AdviserIntelling Ltd 2014 - 2016Provide exceptional support to customers through various channels, including phone, email, and live chat, ensuring timely and accurate resolution of inquiries and issues.Guide customers through product or service-related questions, offering clear explanations and troubleshooting assistance to enhance their overall experience.Document and track customer interactions and feedback in the CRM system, ensuring accurate records and identifying opportunities for service improvement.Collaborate with internal teams to address complex customer concerns, escalate issues as needed, and contribute to the development of effective solutions and process enhancements.Maintain up-to-date knowledge of company products, services, and policies to deliver informed and relevant assistance, while staying current with industry trends and best practices. -
Technical Clerk And Personal AssistantStorkgrove Limited 2007 - 2014Provide comprehensive administrative support to executives, including managing schedules, arranging meetings, and handling correspondence to ensure efficient operations.Coordinate and oversee technical documentation, including preparing reports, maintaining records, and ensuring compliance with relevant regulations and standards.Assist with technical troubleshooting and support, liaising with IT teams to resolve technical issues and ensuring smooth operation of office technology and systems.Organize and prioritize tasks, manage project timelines, and facilitate communication between departments to streamline workflow and enhance productivity.Prepare and edit technical and business documents, presentations, and reports, ensuring accuracy and professionalism in all written materials.
Ross Bateman Education Details
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International Fashion Marketing
Frequently Asked Questions about Ross Bateman
What company does Ross Bateman work for?
Ross Bateman works for Reeves - The Pension Specialists
What is Ross Bateman's role at the current company?
Ross Bateman's current role is Guiding Clients to Success | Reeves - The Pension Specialists.
What schools did Ross Bateman attend?
Ross Bateman attended The Manchester Metropolitan University.
Who are Ross Bateman's colleagues?
Ross Bateman's colleagues are Jack Poulter, Susan Casula, Paul Donachey, Colin P. Sturch, Yasmin Liu, Chance Pegram, David Connolly.
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Ross Bateman
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