Ross Cordaro Email and Phone Number
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Proven leader with 10 + years' experience excelling at streamlining operations to decrease costs and promote organizational efficiency. Offering a hardworking mentality and history of success managing staff and daily operations across various departments. Highly committed to compliance of all key performance indicators and healthcare regulations. Effective at delegating and overseeing work assignments to ensure timely and accurate results.
Amazon Web Services (Aws)
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Sr. Program Manager, Capacity PlanningAmazon Web Services (Aws) Dec 2023 - Present
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Act Program Manager - OperationsAmazon Mar 2022 - Apr 2023Virtual -
Delivery Station Site LeadAmazon Aug 2020 - Apr 2022Hazleton, Pennsylvania, United States
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Director Of OperationsMaximus Jun 2019 - Jan 2020Pittston, Pennsylvania -
Senior Operations ManagerMaximus Nov 2015 - Jun 2019Provide leadership to over 250 employees responsible for mailroom processing services, data entry, validation, and categorization of eligibility determination appeals, while ensuring compliance with all key performance indicators.Develop and monitor the operational budget of the Intake, Correspondence, and Mailroom departments. Two years of experience in Earned Value Management practices and reporting requirements.Analyze daily, weekly, and monthly reports of performance measurement and present reports to leadership and the client, Centers for Medicare and Medicaid Services on a regular basis.Provide business requirements for continual development and enhancement of the case management system in order to improve efficiency of department processes.Implement standard operating procedures and changes in policy promptly upon direction from the client. Amend all applicable work instructions or job aids with pertinent information for departmental use.
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Operations ManagerMaximus Sep 2014 - Nov 2015Managed the day-to-day operations of the Intake, Correspondence, and Mailroom departments comprised of employees ranging from entry level to supervisory roles.Implemented processes to ensure that appeals were processed timely with a high standard of quality, in accordance with healthcare regulations. Successfully reduced the data entry, validation, and categorization processing time per appeal from 45 minutes to 15 minutes.Monitor staffing needs and fill those needs by creating job requisitions, screening applicants, conducting interviews, and hiring candidates.Collaborated directly with management of the Centers for Medicare and Medicaid Services to complete high priority tasks.Ensure all human resource policies and procedures are followed by the department and mitigate any issues that arise.
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SupervisorMaximus Dec 2013 - Sep 2014Oversaw a team of approximately 20 Appeals Workers.Created and implemented the outgoing correspondence process, which resulted in additional business for the company.Coordinated assignments among direct reports as well as supervisory staff.Provided training regarding the correspondence process to both direct reports as well as supervisors.Collaborated with various functional areas to ensure goals were met.
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SupervisorTmg Health Aug 2012 - Dec 2013Supervised an enrollment operations staff consisting of 15 processors for the company's largest Medicare client.Managed the interviewing process, payroll, training, and employee relations for all staff.Coordinated all aspects of the enrollment process to ensure that the Centers for Medicare and Medicaid Services and client requirements were met on a daily basis.Received, assessed, researched, resolved, and responded to client issues via email and phone.Applied federal and state regulations to company policies and procedures. -
Internal Audit AnalystTmg Health Jan 2009 - Jul 2012Assisted department management with the leadership of staff and provided necessary training to members of the Performance Reporting and Auditing departments.Compiled, analyzed, and published data relating to the monthly performance reports for all Medicare and Medicaid clients of the company.Collected data that determined whether the company received a monetary penalty or an incentive from a client for failing to meet or exceeding the goal.Collaborated with operational departments to ensure that all non-compliant records were researched and that an action plan was in place to prevent the error from occurring in the future.Assisted Auditors in compiling necessary data when the company was audited by the Centers for Medicare and Medicaid Services.
Ross Cordaro Skills
Ross Cordaro Education Details
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Business Administration, Management
Frequently Asked Questions about Ross Cordaro
What company does Ross Cordaro work for?
Ross Cordaro works for Amazon Web Services (Aws)
What is Ross Cordaro's role at the current company?
Ross Cordaro's current role is 10+ Years of Operational Leadership Expertise.
What is Ross Cordaro's email address?
Ross Cordaro's email address is co****@****ter.org
What schools did Ross Cordaro attend?
Ross Cordaro attended Lock Haven University Of Pennsylvania.
What skills is Ross Cordaro known for?
Ross Cordaro has skills like Leadership, Auditing, Customer Experience, Team Building, Crisis Communications, Client Relations, Operations Process Improvement, Business Relationship Management, People Management, Business Process Outsourcing, U.s. Health Insurance Portability And Accountability Act, Delegation.
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