Ross Evans Email & Phone Number

Box Hill South, Victoria, Australia

The Integrated Therapeutic Community (ITC) is a model of Youth Residential Rehabilitation, supporting young people 16-25 years with significant mental health and complex support needs. Combining Box Hill South and Wantirna South services into one integrated program, the service offers a range of evidence informed 1:1 and group supports. The Team Leader.

Wantirna, Victoria, Australia

• Achievements and duties include:
• Leading the day-to-day operation of a youth residential mental health service, including managing staff caseloads, maintaining positive relationships with key stakeholders and supporting the eastern region’s YRR intake.
• Supporting a multi-disciplinary team to achieve high standards of practice in a dynamic, rapidly changing residential mental health environment, including participating in the recruitment and onboarding of new staff.
• Promoting staff wellbeing and growth through the provision of high quality reflective supervision
• Managing complex, high-risk client presentations both on-site, and remotely through the provision of a 24-hour on-call support service
• Facilitating the ongoing review and development of the ITC program’s work practices, to ensure the service is providing industry leading, best-practice support

Box Hill, Victoria, Australia

Box Hill, Victoria, Australia

• Achievements and duties include:
• Proactively supporting young people with multiple and highly complex needs utilising goal-oriented, recovery-focused frameworks
• Performing intake assessments to determine client needs and formulate comprehensive risk assessments
• Liaising with informal and formal supports to provide wrap-around coordination of care teams, including a high level of collaboration with Area Mental Health Services
• Participating in the review, development and facilitation of evidence-informed therapeutic mental health group programs for both internal and external clients
• Networking with external agencies to improve service linkages and raise awareness of the ITC program

Nunawading, Victoria, Australia

• Partners in Recovery (PIR) is a national mental health initiative which focuses on supporting individuals to find the health and community services they need to improve their options for recovery. PIR support.
• Supporting mentally ill clients with multiple and highly complex needs
• Liaising with informal and formal supports to provide coordination of services
• Utilising a variety of assessment tools to explore client needs and provide evidence of needs and impairments
• Preparing reports and evidence for submission to the National Disability Insurance Agency
• Working flexibly in both an office-based and community outreach context

Melbourne, Australia

• Through this position I worked in a contact centre under Probe's contract with an Australian Federal Government department, providing information, advice and general account management to a diverse range of clients. A.
• Adhering to stringent privacy and security of information guidelines, to ensure client information is kept secure and only communicated to authorised contacts.
• Acting in a manner which adheres to the Australian Public Sector values, with an emphasis on fairness, impartiality and respect for clients.
• Managing clients across multiple customer management tools, including Siebel CRM, and internal government databases.
• Developing a thorough understanding of how to follow precise call management and account processes and procedures across multiple software platforms.
• Working with clients from a diverse range of backgrounds across Australia.

Melbourne, Australia

• Melbourne City Mission operate several youth refuge programs in and around Melbourne, operating as part of the Opening Doors Framework. These refuges provide 6-8 weeks of crisis accommodation support to young people.
• Building an effective working rapport with young clients who present a range of difficult behaviours, while maintaining appropriate professional boundaries.
• Supporting clients with a range of complex needs, including unemployment, trauma, mental illness, family violence, legal issues and others.
• Participating in the upkeep of refuge facilities, including communal client areas.
• Providing meal preparation support for refuge clients, with an emphasis on promoting living skills development.
• Engaging in thorough documentation and case noting processes across multiple management platforms, including Specialist Homelessness Information Platform (SHIP), RiskMan, and the Opening Doors Framework.

Box Hill & Wantirna South

EACH's Integrated Therapeutic Community (ITC) provides a 12 month residentially based mental health support service for young people aged 16-25 years old recovering from significant mental health conditions. Participants work on their individual recovery goals whilst actively engaging in a youth focused therapeutic community environment. Through this 10.

Ringwood

EACH's Mental Health Specialist Recovery program provides community based outreach support for people aged 16-64 years with a severe and enduring psychiatric condition. The support provided focuses on connecting clients with services and housing opportunities, as well as recreation and self-development programs, employment, and any other support needed to.

Diploma Of Community Services

Certificate Iv In Community Services Work