Ross Daniel Email & Phone Number

England, United Kingdom

Uk & Germany

Director, Applio Ltd an independent consulting firm specialising in:• Capability development & performance improvement for IT organisations.• Next generation people engagement technologies.2014/15 HELM (High Engagement Learning Methods) project to integrate game mechanics & associated techniques in new ways. HELM's provides different employee engagement, communication & change experiences to those typically experienced in the workplace. Moreover it does this at a price point that makes engagement technology available at a mainstream price point. Awarded Technology Strategy Board SMART funding (2014) & Innovate UK funding (2015).2010/14 RWE Supply &Trading (Germany/UK). Consultant/Programme Manager accountable for:• Commercial & service management programmes• Operationalisation of IT components of RWEST’s strategy• Transition workstreams for new London, Singapore and New York trading desks• Project Manager for New York trading desk commissioning including supplier management (Verizon & Fujitsu) & definition of the business / IT commercial model• Strategic supplier ITT lead author/evaluator, consolidating 40 service providers to 2 global suppliers• Organisation redesign, ITIL capability development and benefits realisation• Asset management, Sourcing, Service Management cost down programme manager; > €16M annual savings• Portfolio cost to serve model creation & IT provision benchmarking with Forrester Research • Best practice ITIL process and Business-centric SLA implementation.2007/10 RWE nPower (DE & UK) Commercial Project Manager/Consultant delivering initiatives to support the Retail, Generation & Trading business units:• Support function analysis, cost model definition, organisational design & transition planning• Supplier performance improvement, cost down analysis & process re-engineering• Customer relationship measurement • HARM based risk assessment, SLAs, Business planning framework & best practice governance asset development.

Uk, Us And India

Practice Manager accountable for:• UK Presales, service definition & transition activity• Application management outsourcing service globally• 200+ bids with typical value of £1m- £50m• Virtual bid teams of 20+ professionals, distributed across UK, North America & India.Preferred supplier contracts secured at TNT Express, Severn Trent, DWP, AA Insurance, E.ON, Egg, Scottish Equitable, Dunnhumby and Hiscox. Seconded to:• Client organisations to run sourcing procurement & implementation initiatives• US bid teams for $100m+ bids.JLT: Lead Consultant on a strategic review resulting in a TUPE-based global sourcing solution. Bid Manager, Cost Model and Solution Architect responsibilities:• Global delivery model service definition & costing• Transition planning, due-diligence & contract schedules• TUPE- based UK staff transition & offshore mobilisation.AXA Insurance:AXA Insurance’s strategic sourcing programme management, including:• Business case definition for the TUPE-based procurement approach for the workload of 300 staff across 6 locations following a major acquisition.• Service definition & implementation of a collaborative working model between AXA, onshore and off-shore suppliers across some 400 resources.Unipart Group Bid Manager & Solution Architect for a large outsourcing engagement (£50m+) based on the TUPE transfer of 100+ staff. Responsibilities included:• Definition of the target operating model• Commercial model deliverables including contract schedules and alignment of on-going service provision to major changes in the business landscape:• 20% costs savings realised from year 1, increasing to 40%• >95% staff retention rate• Best-in sector Gartner Group benchmark.JP Morgan: Solution Architect for a back office service model based on an integrated UK, US and Canadian solution to generate £10m in cost savings.Defined the Adaptive Outsourcing approach recognised as amongst the market leaders by the Forrester Group.

A member of Executive team that undertook the management buyout of IMI Computing to create Icom Solutions and its subsequent sales to Keane Inc,. Managed services revenue grew by 300% in 3 years and company value by 600%. Created and implemented a graduate sourcing, development and mentoring service to several leading UK organisations including Merrill Lynch, London Electricity, nPower, Post Office and HSBC. Over 70 graduates recruited and transitioned to clients with a 98% retention rate.

From graduate to Business Manager with P&L responsibility for the Mid-range Division. Delivered projects and managed services for large organisations (Severn Trent, L&G, Prudential, nPower & AXA) and Local Authorities including Birmingham CC. Consortium Bid Manager and Programme Manager of the design phase of Europe’s largest workflow and imaging project, based on FileNet technology for the Prudential.Programme Manager for the re-engineering of Severn Trent’s core work management systems, leading a team of 30 internal and client staff to deliver on budget and ahead of schedule. Legal & General: Implementation Manager for new infrastructure deployment across all the General Insurance offices, supporting some 8,000 users.

Bachelor Of Science (Bsc), Mathematics With Management Applications. Dissertation In Game Theory.

Activities and Societies: Halls President 1979, Nightline Director 1979-1980, Student Union Executive 1980, Bridge Club, Darts Club.

Education record