Ross Enright Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

MSAL is a published personal wellness brand that assists individuals with navigating planned and unplanned change.I've worked to:-Grow website new user count by 233%, building organic and earned media relationships (podcasts, blog reviews, featured articles / interviews). -Enhanced product visibility on Amazon by 68%, optimizing keyword analysis to segment products and target client base.-Increased user retention rate by 33% while managing two websites. Worked on improvements to user navigation, links to purchase, brand guidelines, content roll out. -Secured $4,800 in additional revenue (Q1, 2023) by developing email marketing & google ad campaigns to reach prospected B2B & B2C clients. -Own email marketing campaigns, maintaining average open rate of 62% and increasing average click-through-rate by 12%.

Victoria, British Columbia, Canada

I managed HR for a unionized workplace of 120+ staff, across multiple locations. My accomplishments included:Labor Relations-Executed terminations, conducted exit interviews and processed resignations-Oversaw complex labor relation cases for organization following progressive discipline model-Chair on Labour Management Committee & Occupational Health and Safety Committee Talent Acquisition -Established multiple sourcing strategies to successfully attract top talent. Built pipelines with post-secondary institutions that decreased hiring costs by 23%(FY21)-Recruited and hired 50+ staff using passive, active, recruitment strategies -headcount growth 33%(FY22), 20%(FY21)-Coached and trained hiring managers on interview guidelines/best practices to create a positive candidate experienceEmployee Engagement -Created employee surveys to collect and implement feedback - increased employee satisfaction index by 44%-Developed employee recognition program to highlight staff achievements: company newsletter, rewards program, service awards, wellness plan - decreased turnover rate by 17% (FY22)-Partnered with EDI Specialist to create EDI training for organization-Researched, prepared and adapted webinars, learning materials, and videos to deliver in-house training to staff-Planned and executed company events for employees/clients - Christmas party, summer BBQ, company off-sites HRIS Administrator -Supported payroll for 124+ employees; oversaw benefits administration, LOAs, return to work programs-Managing employee data in HRIS: role changes, new hires, wage increases, terminations, off-boarding -Complied quarterly analytic reports to monitor headcount and conduct workforce planning-Decreased WorksafeBC claims by 30% through implementing health and safety training -Developed organizational policies in compliance with Employment Law

Victoria, British Columbia, Canada

-Executed program development, payroll, recruitment and selection of job applicants, on-boarding staff-Supervised program operations while coaching employees. -Organized and reported client statistics to stakeholders -Managed team's workflow while overseeing projects - Life Connections, Smiles for Hope, Shower Power, Helping Transform LivesHighlights-Wrote proposals that secured $179,500 in grant funding-Coordinated logistics to enable launch of Drug and Alcohol Recovery Program-Helped ensure programs remain available during COVID-19 Pandemic; created new programming to meet the needs of individuals within the community

Gold Coast, Australia

Banff, Alberta

Banff, Alberta

London, Ontario, Canada

Hamilton, Ontario