I'm a customer first Operations Manager. I have a track record of delivering outstanding results in management, cross-team communication, best-in-class customer service and development. I have thrived in a startup environment and learned how to work in any role while maintaining efficiency, growth and high-level outcomes. I am particularly adept at building and maintaining relationships with all stakeholders, both internal and external, in a company.More recently, I have strategized and implemented a number of projects focused on efficiency and growth. My work has influenced and positively impacted bottom-line results. I enjoy when I'm forced out of my comfort zone and finding creative solutions.Specialities: Management, Operations excellence, customer satisfaction and retention, relationship management, training and development, strategy, process implementation.