Ross Hallifax Email and Phone Number

I lead and manage Markerstudy Broking's Pet Insurance and Supercover (Gadget and Ancillary) businesses. Our 20+ year Pet Insurance business includes direct & partner brand management as well as TPA services. As part of the executive management team, I report into the Managing Director of Markerstudy Broking.

I lead and manage the New Business, Key Account Management and Relationship Development management function across the Affinity segment of AXA Business Insurance to maximise profit and growth within this SBU of AXA Insurance.

Responsible for setting and delivering the New Business strategy for AXA Insurance’s personal lines GI partnerships business.

Key Achievements: Identified a target list of partners.Built and managed a new business sales pipeline.Established relationships with the key partners - more than £500M annual GWP. Managed RFP responses.Delivered sales pitch presentations.Secured new business relationships with Brokers and Corporate Partnerships Managed direct reports and a wider matrix

Key Achievements Lead a team that retained our second largest HH and MPPI account and increased profitability for a further 5 years. Worked to produce a training programme that increased policy conversion by 10%.Facilitated a planning event which resulted in defining strategic objectives for the year ahead. Lead a re-solicitation campaign delivering 15% increase in sales. Delivered compliance and sales training to an 800+ branch network, increasing compliance results by 25%… Show more Key Achievements Lead a team that retained our second largest HH and MPPI account and increased profitability for a further 5 years. Worked to produce a training programme that increased policy conversion by 10%.Facilitated a planning event which resulted in defining strategic objectives for the year ahead. Lead a re-solicitation campaign delivering 15% increase in sales. Delivered compliance and sales training to an 800+ branch network, increasing compliance results by 25% and conversion by 5%.Launched 5 online channels resulting in a 100% increase in online sales. Re-engineered sales, service and claims processes, resulting in cost savings of £3.5m. Continuous improvements in partner satisfaction scores. Participated in 3 development programmes, including a global future leaders course.Received 2 internal achievement awards and 1 external industry award Show less

Debt purchase, collection and receivables Management Company specialising in the financial services market; Key Achievements:Established the sales and marketing department. Developed strategy for this start up company.Established a target list of partners.Built and managed a new business sales pipeline.Produced sales and marketing materials - letters, sales literature, presentations and proposals. Managed and worked with external agencies to develop websites and… Show more Debt purchase, collection and receivables Management Company specialising in the financial services market; Key Achievements:Established the sales and marketing department. Developed strategy for this start up company.Established a target list of partners.Built and managed a new business sales pipeline.Produced sales and marketing materials - letters, sales literature, presentations and proposals. Managed and worked with external agencies to develop websites and advertising. Signed a number of new partners - contingency, receivables outsourcing & debt purchase. Established a sign up and partner management process. Show less

Sales & MarketingKey Achievements:Head of a risk based pricing project delivering an increase in contract volume, streamlined underwriting process, improved credit quality and deal profitability.Developed national dealer partnerships, leading to the signing of 5 multi site dealer groups. Managed a highly targeted joint advertising programme, resulting in new customers for a partnership. Worked within a project team to launch a new motorcycle finance… Show more Sales & MarketingKey Achievements:Head of a risk based pricing project delivering an increase in contract volume, streamlined underwriting process, improved credit quality and deal profitability.Developed national dealer partnerships, leading to the signing of 5 multi site dealer groups. Managed a highly targeted joint advertising programme, resulting in new customers for a partnership. Worked within a project team to launch a new motorcycle finance product.Assisted with other projects including field force management, brokerage, collection practices and ancillary sales opportunities. Show less

Key Achievements:Responsible for sourcing and introducing 11 new partners, resulting in an 80% increase in sales volumes.Implemented a market based sales strategy which increased the combined operating ratio by 5%.Identified and implemented key demographic analysis tools.Rationalised our partners by 85%.Worked within a team that focused on joint advertising campaigns with selected partners.Established a customer referral programme. Management Development Programme