Ross Hawkinson Email & Phone Number

Spokane, Wa, Us

Spokane, Washington Area

Inland Northwest

Full P&L responsibility for 12 stores and 75+ team members in Eastern Washington, Northern Idaho and Montana. Accountable for all aspects of district operations, including customer service, inventory control, facility maintenance, human resources, revenue/cost management. Build store leadership teams through hiring and developing store managers and assistant managers. Establish and maintain partnerships with corporate stake holders. Sustain and build profitable relationships with district’s top customers.

Spokane, Washington Area

Multi-unit Senior Center Manager for Spokane Washington cluster. Responsible for operations and P&L of five stores in Spokane WA, Pullman WA and Moscow ID. Oversaw four store managers while personally managing Spokane Downtown store. Responsible for store merchandising, inventory, monitored/maintained financial controls, managed print production process, led shipping operations and responsible for overall staff of 30+ Team Members. Hired, trained and developed Team Members and store managers. Lead and maintain exceptional customer service.

Boise, Idaho Area

Manager of Meridian, Idaho store in February 2006. Re-assigned as manager of the higher volume Boise Idaho Towne Square location in June 2007. Responsible for all aspects of store operations and P&L. Manage store merchandising, maintain inventory and financial controls. Oversee all store print and shipping processes. Schedule store employees. Hire, train and develop team members. Drive and maintain exceptional customer service.

Boise, Idaho Area

Assist store manager in all operational aspects of 24/7 downtown store. Managed store retail zone, merchandising, production and shipping processes. Scheduled staff of 20 Team Members. Responsible for store management in absence of center manager.