Ross Hoffner Email & Phone Number

Tokyo, Jp

Held accountability for the comprehensive data, technical, and application architecture of Takeda’s enterprise data platform, driving innovation and strategic roadmap alignment with organizational objectives, fostering a culture of continuous improvement, operational excellence, and forward-thinking agility.Directed and led the design and construction of Takeda’s cloud-native (AWS) Enterprise Data Platform, aligning with enterprise goals in data, digital, and analytics, ensuring strict adherence to architectural standards and objectives.Implemented a robust solution governance framework by establishing a Design Review Board, supporting teams in consistently adopting reusable architectural patterns through a Delivery Readiness Review Process, and the introduction of technology specific Centers of Excellence and Enablement (CoE and C4E), improving solution consistency by 50%.Collaborated closely with Senior Leadership to define long-term IT strategy and objectives for the enterprise data platform, establishing Objectives and Key Results (OKRs) to drive meaningful outcomes in support of enterprise needs for data, analytics, and machine learning (ML) capabilities.Delivered continuous improvement focused automations to ingestion pipeline provisioning with a focus on DataOps including the introduction of a data quality framework decreasing data onboarding time by 10%.Initiated the adoption of IT DevOps and IT Ops principles for data and analytics solutions, stabilizing operational performance within an AWS-hosted ecosystem, driving continuous improvement and excellence.

Pittsburgh, Pa, Us

Directed and led a team of 44 architects and 4 managers to develop and manage the strategic application and technical architecture of the HMHS Enterprise Health Solution (EHS) Platform (PaaS). Aligned the department to TOGAF architectural best practices, driving the roadmap evolution as a strategic capability through the advocacy of architectural defined patterns. Evolved the platform from a tightly coupled solution to a loosely coupled collection of solutions.Led the redesign of the HMHS Pega ecosystem eliminating over $4 million dollars of technical debt and creating new Clinical Management and Customer Engagement solutions.Aligned technical solutions with Business Architecture to drive key performance indicators (KPIs) and championed architectural best practices through the creation of an architectural pattern library, enhancement of architectural diagrams, and management of technical debt backlog.Expanded governance by creating an Architectural Review Board and Pega Community of Practice (CoP) to provide governance over the technical solution process, promoting the adoption of scalable, future-state architecture enabling data delivery anywhere through the utilization of services.Modernized data exchange between applications with the design of an Operational Data Store (ODS), modern API ecosystem, and adoption of data streaming through Kafka increasing the availability of applications by 10%.Built a highly engaged team with increasing employee engagement scores that consistently surpassed the organization mean and increased year over year for five consecutive years.

Pittsburgh, Pa, Us

Orchestrated the Digital Transformation of the HMHS Enterprise Health Solution (EHS) Platform, driving innovation in Engagement layer technologies and spearheading the consolidation and replacement of legacy content management solutions, resulting in enhanced efficiency and improved user experience through A/B (blue/green) testing.Authored white papers to establish the technical roadmap for core capabilities, including robotic process automation (RPA) and engagement layer technologies, facilitating informed decision-making and strategic alignment with organizational objectives.Pioneered the establishment of domain-level product documentation to delineate business capabilities, service interfaces, and underlying technology infrastructure of the EHS Platform, fostering clarity and coherence in solution design and development processes.Advanced platform technical capabilities through the adoption of emerging technologies from research and development through proofs of concept (POCs) initiatives, driving innovation and competitiveness.Instituted a robust technical debt management process and authored platform technology position papers articulating architectural recommendations and best practices, ensuring the integrity and sustainability of the EHS Platform.Championed platform quality through the implementation of automated release gating mechanisms, resulting in a significant reduction in production environmental defects attributed to configuration issues, enhancing overall reliability and stability.

Facilitated client engagements to understand and articulate their business objectives, translating them into actionable strategies and solutions aligned with the capabilities of the EHS Platform, fostering collaboration and ensuring alignment between client needs and platform capabilities.Spearheaded the development and maintenance of the capability roadmap for the EHS Platform, ensuring that product changes and enhancements are strategically aligned with the long-term vision and objectives of the organization, fostering agility and adaptability.Advocated for the alignment to Business Architecture Body of Knowledge, introducing methodologies such as value stream mapping to enhance alignment between business processes and technology solutions, optimizing efficiency and effectiveness across the organization.

Hartford, Connecticut, Us

Collaborated with other managers to ensure the successful delivery of multiple concurrent system enhancement projects for the enterprise claims processing system, effectively managing analyst resources to meet project requirements and deadlines.Directed the recruitment, management, and mentorship of a team of Analysts, conducting annual performance reviews, setting performance goals, and facilitating professional development opportunities, resulting in the promotion of three analysts to senior positions.Mentored junior and senior analysts on industry-leading practices for requirements writing, project estimating, and activity planning, elevating team proficiency and productivity.Spearheaded stakeholder process improvements with management peers and senior leadership, fostering enhanced communication and alignment with organizational objectives.Developed and executed strategic improvement initiatives for a functional department of 46 business analysts, including the implementation of an enhanced analysis strategy process to drive operational excellence.Contributed to annual and long-term project planning and budgeting processes, aligning portfolios with strategic priorities and ensuring resource allocation met project demands and organizational objectives.

Chevy Chase, Md, Us

Managed an internationally distributed team of 20 senior application developers and analysts, overseeing the design, customization, testing (QA), and implementation of J2EE architecture-based web applications for both internal and external customers, employing object-oriented design and development methodologies to delivery projects following Agile and Waterfall delivery patterns.Accelerated career progression with the completion of Leadership Development Program including rotational work experience across multiple technology departments paired with exposure to C-suite leadership mentoring.Enhanced system capabilities through inter-department design effort to establish technology pattern for enterprise-level system components, including pilot integrations of telecommunication systems with web-based applications.Spearheaded lean Six Sigma process reviews, translating findings into object-oriented systems analysis artifacts, fostering efficiency and optimization within the development process.Cultivated and managed business sponsor relationships to ensure alignment of project requirements and functionality with business processes and goals, optimizing the business value of information systems projects.

Master'S Degree, Information Systems Technology

Bachelor'S Degree, Mathematics

Bachelor'S Degree, Management Science And Information Systems