Accomplished and performance-driven banking professional with comprehensive experience overseeing numerous aspects of banking operations, sales, and customer service to realise overall success. Strong communicator experienced in presenting to internal/external stakeholders at senior level. Adept at managing existing portfolio and expanding new account relationships, while empowering colleagues to provide financial solutions and appropriate products and services to customers and prospects. Skilled in building, coaching, and empowering large teams, evaluating ongoing performance, and executing delivery plans to accomplish required metrics. Forward thinking leader with tactical and strategic vision and verifiable success in developing innovative ideas to accelerate growth at individual and team level.
Listed skills include Customer Experience, Colleague Development, Retail Banking, Relationship Building, and 8 others.