Co-founder of a quality-oriented general contracting services company specialising in all areas including private residential repairs and maintenance, heritage property and National Monument restoration, refurbishment and renovation of business premises, decking construction, landscaping, and commercial property maintenance. End-to-end project management of small and medium-size projects of lengths ranging from 1 week to 4.5 months, up to the value of ZAR460k. Key Responsibilities: • End to end project management from developing, tracking, updating, and writing reports on project progress, and presenting these to the project stakeholder/s.• Supervise and managed an internal team of contractors and 3rd party contractors (sub-contractors), to ensure all workmanship is compliant and of excellent quality delivered.• Liaise with clients and suppliers to ensure projects are completed on time and within budget.• Sourcing materials.• Drafting and designing small and medium-scale project plans, considering labour, materials, and budget. Notable Projects Managed and Supervised:• Renovation and restoration of classrooms at Beau Soleil Music School. (2021)• Secured a 6-month residential maintenance contract for Seef Properties for 192 properties in Pinelands and an estimated 100 properties in Rondebosch, Cape Town (2021).• Provided maintenance and shop-fitting services for Our Local, a popular restaurant in Cape Town (2022).

Coordinated and provided front-of-house services and staff for private catering events run by Chef Kevin Mink, co-owner of Mink & Trout restaurant in Cape Town. Service roles fulfilled include food and bar service, coordinating between front-of-house staff and kitchen staff to ensure quality service, sourcing and training additional staff for larger events, and overseeing and coordinating all front-of-house operations.

Overview: Assisted in the development and implementation of multiple projects for Woolworths SA.Notable Projects Involved With:Witchery and Trenery media campaign - 2019 summer range.o Developed a system for stocktaking of sample items received.o Accountable, management and coordination for the leasing of product items to media partners for promotions ahead of launch.Key Responsibilities:• Conducted background research for press releases, assisted with the creation of new client proposals, created media outlet lists, and organised information into spreadsheets for easy access. • Consulted with advertising agencies and staff to arrange promotional campaigns in all types of media for products, client organisations and individuals. • Established and maintained cooperative relationships with clients, media, influencers and public interest groups.

Overview: Tsala Treetop Lodge, a 5-star boutique hotel, servicing a capacity of 36 guests, with a staff compliment of 30, where initially the role was a work exchange training programme as a Waiteron/Server, and then promoted to a Junior Duty Manager, where I was responsible Front of House (FOH) service, staff co-ordination, customer-facing activities, and oversight of all lodge activities.Key Responsibilities• Conferred and cooperated with other managers to ensure coordination of hotel activities. • Planned and coordinated weekly staff schedule to accommodate ongoing and seasonal needs of property.• Oversaw staff duties and performance. • Responded to and promptly resolved guest complaints or issues to maintain guest satisfaction. • Monitored patron satisfaction through contact with guests and review of feedback on hotel reservation sites.

Key Responsibilities:• Developed thorough knowledge of dishes, ingredients and cooking methods to answer questions about items and make informed recommendations. • Memorized frequent customer preferences to build relationships and loyalty. • Used POS system to document orders, special requests and dietary restrictions. • Communicated with Front of House (FOH) and Back of House (BOH) staff to facilitate top-quality service and timely food delivery. • Worked with management to resolve escalated complaints and restore guest satisfaction