Ross Loewen Email & Phone Number

Toronto, On, Ca

Waterloo, Canada

Ross Loewen worked as the business development manager for Real Programming for Kids (RP4K), a company delivering a range of computer courses for teens across seven locations across Ontario. At RP4K, the customer service role was the first point of contact. Ross had the leading, customer-centric role that supports and cultivates relationships with customers via phone, email and the internet. Ross set a good relationship with customers by initiating and responding to telephone, internet and written correspondence in a timely and professional manner.Ross pro-actively called parents to fill up courses for the school year or summer camps and encouraged them to sign up their children. He then processes payments, sent invoices and responds to concerns and issues as they arose. Ross booked the courses in various locations and notified Head Office who booked trainers as the student registry fills. Ross focuses on customer service by listening and interpreting the customer's needs clearly and offering possible solutions while educating the customer on products and services.In 2012, Ross increased the bottom line profits by about $300k.

Toronto, Canada Area

Sales Manager, Real Programming for Kids. Sold over $80,000 of computer training programs for children in one year. Promoted and given opportunity to work during school year.

Provided accurate client administration by processing some standard financial transactions.Updated data bases accurately and timely.Answered the phone and incoming requests.

4 Years At, Mathematics And Economics

High School, Ontario Scholar

Activities and Societies: Debating, Young Parliament, Political Science Group, Reach for the Top, Choir