AeroLeads people directory · profile
Ross L. Email & Phone Number
Director of Support and Customer Relations
at
IDentyTech Solutions America, LLC
1 work email found
@identytech.com
2 phones found area 302 and 888
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Support and Customer Relations
Location
Miami, Florida, United States
Company size
Who is Ross L.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ross L. is listed as Director of Support and Customer Relations at IDentyTech Solutions America, LLC, a company with 4 employees, based in Miami, Florida, United States. AeroLeads shows a work email signal at identytech.com, phone signal with area code 302, 888, and a matched LinkedIn profile for Ross L..
Ross L. previously worked as Director Of Operations at Secured Technologies Inc.. Ross L. holds Master Of Arts (M.A.), Student Affairs Administration from Michigan State University.
Company email context
Email format at IDentyTech Solutions America, LLC
This section adds company-level context without repeating Ross L.'s masked contact details.
{first}@identytech.com
89% confidence
AeroLeads found 1 current-domain work email signal for Ross L.. Compare company email patterns before reaching out.
Profile bio
About Ross L.
Sharp, motivated and compassionate leader interested in giving both employees and customers the very best experience. Big believer in utilizing technology education to empower others to create success. Driven to improve all aspects of company and identify gaps and weak points and execute plans to improve and eliminate. Success in Operations, Customer Relations, Supervision and Technical Support. Looking to continue my career by expanding my experience with cloud-based solutions and networking while maintaining laser focus on the resulting customer experience.
Listed skills include Information Technology, Student Counseling, Student Conduct, Budget Management, and 19 others.
Current workplace
Ross L.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Identytech Solutions America, Llc
3 roles
Ross L. work experience
A career timeline built from the work history available for this profile.
Director Of Support And Customer Relations
Current- Manage and direct a team of Technical Support and Service Resolution staff working with biometric security devices and accompanying biometric access control software
- Provide direct support and face of company for large clients, including Verizon, Blue Cross Blue Shield, Bank of Canada.
- Deploy tech support tools to tech support staff enabling problem resolution times of 10 minutes or less using remote PoE control and other advanced tools
- Teach staff on use of SalesForce to manage and support customers with custom email templates and workflows to maximize customer satisfaction; averaging 3,500 support request a year from a global customer base
- Wipe and install office computers with latest Windows 11, Windows Server, and Linux OS, maintain as needed
- Manage all presentation technology in office, utilizing Amazon Fire Stick, AppleTV, and HDMI extensions over RJ45
Aug 2018 - Present
Director Of Operations
Current- Liaise with CEO to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of business to ensure smooth progress
- Supervise staff from different departments and provide constructive feedback
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Manage procurement processes and coordinate material and resources allocation
- Oversee customer support processes and organize them to enhance customer satisfaction
Jul 2020 - Present
2 education records
Ross L. education
Master Of Arts (M.A.), Student Affairs Administration
Bachelor Of Science (B.S.), Psychology
FAQ
Frequently asked questions about Ross L.
Quick answers generated from the profile data available on this page.
What company does Ross L. work for?
Ross L. works for IDentyTech Solutions America, LLC.
What is Ross L.'s role at IDentyTech Solutions America, LLC?
Ross L. is listed as Director of Support and Customer Relations at IDentyTech Solutions America, LLC.
What is Ross L.'s email address?
AeroLeads has found 1 work email signal at @identytech.com for Ross L. at IDentyTech Solutions America, LLC.
What is Ross L.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 302, 888 for Ross L. at IDentyTech Solutions America, LLC.
Where is Ross L. based?
Ross L. is based in Miami, Florida, United States while working with IDentyTech Solutions America, LLC.
What companies has Ross L. worked for?
Ross L. has worked for Identytech Solutions America, Llc and Secured Technologies Inc..
How can I contact Ross L.?
You can use AeroLeads to view verified contact signals for Ross L. at IDentyTech Solutions America, LLC, including work email, phone, and LinkedIn data when available.
What schools did Ross L. attend?
Ross L. holds Master Of Arts (M.A.), Student Affairs Administration from Michigan State University.
What skills is Ross L. known for?
Ross L. is listed with skills including Information Technology, Student Counseling, Student Conduct, Budget Management, Project Management, Supervisory Skills, Advising People, and Lgbt Rights.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Ross L. you were looking for.
View similar profiles
