Client Relations Administrator
• Act as the primary point of contact for clients, responding to inquiries, addressing concerns, and providing support.• Assist with contract renewals, proposals and negotiations, ensuring compliance with service agreements.• Build and maintain relationships with clients to ensure long-term engagement and satisfaction.• Collaborate with sales, marketing, and support to address client needs and improve service delivery.• IT Project – Setup ‘audIT’ IT Gap Analysis software and… Show more • Act as the primary point of contact for clients, responding to inquiries, addressing concerns, and providing support.• Assist with contract renewals, proposals and negotiations, ensuring compliance with service agreements.• Build and maintain relationships with clients to ensure long-term engagement and satisfaction.• Collaborate with sales, marketing, and support to address client needs and improve service delivery.• IT Project – Setup ‘audIT’ IT Gap Analysis software and produce audits for all clients. Show less
