Ross March Email and Phone Number

• Overseeing Welsh Water ITS spend• Generating reports and processing data to share complex information with internal stakeholders in a clear and concise way• Analysing data such as spend, data usage, category spend, quotations to produce reports and advice for various stakeholders• Providing professional customer service to internal customers• Contract, relationship and framework management• Keeping up to date with industry and technological trends

Supervising a team of between three and six staff membersProducing marketing materials and updating web pagesProducing reports and analysis for colleagues and managersProcessing contractsAllocating student residencesAssisting with internal and external customer queries and complaintsProviding support to the Residences TeamsAttending Open Days and representing Cardiff UniversityConducting staff training sessions, onboarding and conducting interviewsMeeting… Show more Supervising a team of between three and six staff membersProducing marketing materials and updating web pagesProducing reports and analysis for colleagues and managersProcessing contractsAllocating student residencesAssisting with internal and external customer queries and complaintsProviding support to the Residences TeamsAttending Open Days and representing Cardiff UniversityConducting staff training sessions, onboarding and conducting interviewsMeeting customers and giving Open Day talks Show less

Processing contracts. Allocating Student Residences. Assisting with internal and external customer queries. Providing support to the Residences Team.

Net Support UK provide Cloud, Cyber Security, Firewall and Network solutions to companies throughout the UK and abroad. This coupled with the ability to provide companies with connectivity through the Spectrum Internet brand mean that Net Support UK and Spectrum Internet are ideally positioned to supply companies with an all round Cloud Solution. If you are looking to move your IT infrastructure to the cloud or to a hybrid model then please get in touch.

- Providing support in Cyber Security, Managed Services, Virtualisation, I.T. Infrastructure, Network Installation and Management- Supporting the Sales Manager with existing and prospective accounts- Generating new business sales and searching for new leads- Servicing and developing existing accounts to maximise revenue potential- Liaising with software vendors to stay up to date with current products and promotions- Contributing effectively to team goals and… Show more - Providing support in Cyber Security, Managed Services, Virtualisation, I.T. Infrastructure, Network Installation and Management- Supporting the Sales Manager with existing and prospective accounts- Generating new business sales and searching for new leads- Servicing and developing existing accounts to maximise revenue potential- Liaising with software vendors to stay up to date with current products and promotions- Contributing effectively to team goals and projects Show less

- Generating new business sales and searching for new leads- Servicing and developing existing accounts to maximise revenue potential- Consistently hitting targets and KPIs- B2B & B2C selling- Generating financially sound estimates- Contributing effectively to team goals and projects- Working to ISO27001 (Information Security), ISO9001 (Quality Management) and ISO14001 (Environmental Management) standards

- Selling a variety of software packages to educational establishments - Experienced with licensing Microsoft (EES, OVS, Select, MOLP), Adobe (EEA, Creative Cloud, Creative Suite), Symantec, Sophos, Avid, and others- Working towards Microsoft MCP- Developing and servicing existing accounts whilst also generating new business sales- Processing renewals and upgrades

- Processing Purchase and Sales Orders- Dealing with customer enquiries and providing great customer service- Dealing with supplier enquiries- Working as part of a team

- Estimating the cost of print jobs through the use of mathematical and computerised disciplines- Searching for new leads that may be developed into new business customers- Responsible for building my own business account and providing great customer service- Dealing with customer enquiries over the phone, by email and face to face

- Processing deliveries- Dealing with customer enquiries and providing great customer service- Face to face selling- Till work, processing payments- Handling cash and cashing up at the end of the day