Ross Marks Email & Phone Number

Laguna Niguel, CA, US

La Mesa, California, US

I've been providing solar and energy storage solutions to home and business owners to offset the high cost of power from the local utilities.

• Accountable for P&L and managing team of up to 20 long-tenured employees. Interacted with international import partners in China, Germany, Korea, Taiwan, and Thailand. Exported products to 90+ countries globally.
• Oversaw business through a successful integration, website compliance upgrade, warehouse relocation and finally a full ERP upgrade while maintaining a 50%+ gross margin by keeping these projects all under budget and.
• Maintained strict discretionary expense control.
• Maintained profitability resulting in a solid 30% ROS.
• Maintained strong, committed relationships with global network of suppliers.
• Developed new segment of the business in resellers to diversify our reach in the market place.

• Minority owner responsible for sales, marketing, engineering and operations. Company acquired by Carrier Transicold in 2008.
• Grew business from $5M to $15M and maintained a 50%+ gross margin by continuing to identify, tool up and develop frequently used spare parts through the supplier group.
• Developed strong relationships with global network of suppliers and customers.
• Acted as the business unit analyst to help develop the first E-commerce site for selling products online directly to customers, that was the catalyst for a dramatic growth curve.

• Promoted within three years from Sales Representative to Manager. Oversaw the hiring and grooming of a bi-lingual sales team. Identified new products for development through the offshore supplier group.
• Gained significant market share in Mexico and Central/ South Americas with Bi-lingual sales force.
• Introduced the company to a worldwide audience by developing a website that was user friendly.
• Utilized SEO to gain a #1 ranking on the Web.
• Created a stable work force by introducing a benefits program that was fully funded by the company.
• Drove sales from $2M to $5M by growing new customers and introducing popular new products.

I oversaw the growth to a nationwide scale of this company. Through advertising and a strong level of customer service we were able to expand the offering to all corners of the US. We specialized in providing remanufactured automatic transmissions for Mercedes Benz and BMW auto applications. The solid customer service and reliable products served the.

Greeting service customers in the service drive and assisting with car problem diagnosis, warranty claims, recall notices and regular service. Acting as the go between relaying information from the service techs to the customer and organising for the authorisations of repairs. My automotive engineering background helped greatly with explaining the.

I sold new and used Mercedes Benz autos. The key to my success here was a solid follow up regime, sound product knowledge and high level of customer service.

Toyota sponsored off road truck racing team.