Ross Marshall Email & Phone Number

I am a passionate and dedicated professional with 5 years’ experience in the public sector working in Adult Social Care, Children Services and Transformation and 7 years 3rd sector experience having worked at East Thames Group and L&Q. As a dedicated well-being advocate and throughout my journey as a Mental Health First Aider I have been relentless in my pursuit of knowledge, showing a deep sense of empathy, emotional intelligence, and a dedication to breaking down barriers to well-being, particularly those related to stigma and accessibility. I am passionate about equipping colleagues with the tools and knowledge they need to identify their own Mental Health & Wellbeing and deal with any bumps in the road and achieve better work/life balance. Currently HR Wellbeing Consultant – LB of HaveringPrevious roles include:Research and Development Manager Delivery Assurance - Transformation.Business Support Team Leader for Children and Adults with Disabilities (CAD) Assessment & Placement Team (A&P) (SEN) and supporting IASS - Integrated Adolescent Safeguarding Support Service and Innovation and Improvement Team, Children and Adults with Disabilities (CAD) and Supporting Families.Line managed 13 Business Support Officers providing high quality administration to front line teams and services within CAD 0-5, 5-19 and A&PCustomer Service and Business Support Team Leader for Waltham Forest Resident Service responsible for Behavioural, Attendance and Children Missing Education – BACMA, Educational Welfare Service – EWS, Youth Offending Service – YOS, Educational Psychology – EP, Meetings and Events Team (minute takers - HR investigations, Strategic Partnership and Child Protection Conferences (Initial & Review) - temporarily in absence of manager.Business Support Team Leader for Havering Adult Social Care, both line and task manager 8 Business Support Officers in a multi matrix environment. Covering a number of teams including Safeguarding, Deprivation of Liberty (DOLs), Community Learning Disabilities Team, Sensory, Occupational Health Equipment, Finance and Benefits, Complaints, Community Teams (North and South), Havering Access Team and Review Team.Supported contingency recruitment for the department and the delivery and distribution of Personal Project Equipment (PPE) for front line teams.Knowledge of London Councils Disabled Freedom Pass application process Worked on London Councils and European Social Funded projects, helping job seekers back into employment with CV creation, job search and interview techniques.