I am a Champion of Client Success... With a proven track record of building and coaching sales/operational teams to new heights! 🚀 As a primary "relationship" driven personality, the reward of bringing a team together and succeeding, fuels me like no other. 💥 ✅ 💥 As my career has evolved over the years ranging from military, retail, logistics, construction, employee engagement and executive recruiting, I’ve been fortunate to have excelled at all these endeavors...Even developing a cutting edge formulation in the concrete industry once thought impossible to achieve 🏎💨 Also, it’s easy to distract me mentioning anything related to personal development, the great outdoors, pickle ball, cooking (thank you pandemic) and all things doggo. 🐾
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Director Of Client SuccessThe Durkin Group Sep 2020 - PresentDanbury, Connecticut, United StatesThe Durkin Group is a boutique employee engagement and executive recruitment firm. I oversee two 10-15 member consulting teams focused on employee engagement and executive search, driving each to achieve remarkable triple-digit growth over the past three years. Highlights:Secured five master service agreements in 2023 from companies with $100mil plus annual revenue.Crafted a brand-new business development strategy to increase account expansion with key clients resulting in a 30% lift in retained sales revenue over the past yearIn 2023, proactive strategies resulted in securing 12 new corporate clients and over 20+ recruitment positions, alongside five master service agreements with top-tier companies. Maintained a 96% offer-to-acceptance ratio across multiple industries including pharma, retail, manufacturing and enterprise SaaS.Experienced in maintaining strong communication and high output quality for a client base ranging from Fortune 500s to 50-person startup companies. -
Director Of OperationsBarrier One Concrete Admixtures Jan 2016 - Aug 2020Winter Garden, Florida, United StatesHighlights: Invented the Company’s New Flagship product via personal research, testing and strategic lab partnership. Saved the Company 40% on raw product sourcing costs after full 4 months evaluation/research process. Implemented quality assurance guidelines for local, state and federal guidelines while redesigning the manufacturing process. Launched Company into the Canadian Market space, establishing baseline operations, testing, marketing, sales SOP’s and secured the countries distributor. -
Sales Training & Development ManagerBarrier One Concrete Admixtures Aug 2014 - Jan 2016Winter Garden, Florida, United StatesHighlights: Created the Framework for the company’s private CRM and Inventory Management system. Led Sales team integration with a 3rd party rep firm that partnered with the Regional Manager teams to increase outbound business activities by 60%. Transitioned from a job bidding sales strategy to a strategic partnerships initiatives resulting in an increase from 20-30 bids/month to 100-150 bids/month. Developed a training program for technical and sales driven knowledge for all newly onboarded Regional Mangers that resulted in 32% increase in Year Over Year Sales. -
South East Regional Sales ManagerBarrier One Concrete Admixtures Mar 2013 - Aug 2014Winter Garden, Florida, United StatesHighlights: Achieved 46% increase in sales yr1 Saved eight contracts within six months that were languishing, recovering $650K in salesImplanted a much-needed branding overhaul including materials, website, presentation decks & videos to achieve industry-wide recognition and drive buyer awareness. First in the company to land a series of Theme park hotels: Universal Studios Theme Park, Orlando, FL. First in the company to sell our concrete admixture within tilt-up walls tripling the amount of product used compared to only flooring applications. Provided well over 400 educational/sales seminars for Architects and Engineers in the southern US as well as two sales keynote presentations at national industry events.
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Executive Team Leader Of LogisticsTarget Nov 2010 - Jul 2013Charlotte, North Carolina, United StatesSuper Target Store was generated $48 million a year and classified as a High-Risk store regarding Payroll, HR, and Safety. Within a year, all High-Risk designations were fixed. Highlights: -Achieved Number One YTD Logistical Productivity numbers in the district (11 stores): 16.31 boxes per hour vs. Avg 9.98-Turned around a high-volume Super Target stores sales from -3.6% YTD ($47 Million) to +5.6% YTD ($52M) in less than 24 months.-Lead the company HR team surveys with the highest increase in “intent to stay: +10 %” and “team engagement: +8 %” in the district (11 Stores).-Number one in the Group (64 stores) with over 364 days incident free for team members. -
Executive Team Leader Of Assets ProtectionTarget Aug 2008 - Nov 2010Charlotte, North Carolina, United StatesManaged a team of three in charge of overseeing team member, guest safety and store inventory shortages due to process error and/or theft at a $30 million Target store. Highlights: -Achieved a 55.6% Reduction in Safety incidents involving team members and guests from the previous year. -Lead the Group (out of 61 stores) with Eighty-Six External Apprehensions landing the largest district wide apprehension of $15,000 in valued merchandise recovered. -Improved Overall Shortage by 18 basis points, which landed our store in the stop three out of eleven stores in the district. -
Staff SergeantUnited States Marine Corps Aug 2003 - Jul 2012Greensboro, North Carolina, United StatesMOS: Radio Operator Leadership role held: Squad Leader, Platoon Sergeant and Company Training Chief. Highlights -Combat awarded Navy Achievement Medal in Iraq for superior Job Performance under adverse combat conditions like indirect fire, Mine Strikes, IED’s and numerous medical evacuations -Honor Graduate of Platoon 3067, Kilo Company, Boot Camp, Parris Island, SC-Graduated Top three out of 67 students at Staff Academy course in Quantico, Virginia, Marine Corps University -As Company Training Chief, achieved 95% training completion among 160 Marines accounted for at Communications Company, Greensboro, NC. -Deployed with three others to the Republic of Georgia post Russian invasion teach the Georgian Army how to properly setup battlefield communications in case of a future Russian invasion.
Ross Medlin Education Details
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Business Management -
Sergeants Course And Staff Academy Graduate
Frequently Asked Questions about Ross Medlin
What company does Ross Medlin work for?
Ross Medlin works for The Durkin Group
What is Ross Medlin's role at the current company?
Ross Medlin's current role is Director of Client Success.
What schools did Ross Medlin attend?
Ross Medlin attended University Of North Carolina At Charlotte, Marine Corps University.
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