Ross Murray Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

• Migrate intranet content from SharePoint 2013 to SharePoint Online• Review content against digital standards and accessibility requirements; suggest and advise improvements• Transfer/rewrite content in documents to accessible HTML versions• Advise/mentor content publishers of correct content (accessibility, style) through distributed authorship system• Advise project stakeholders on accessibility (WCAG 2.1 knowledge) and help them to advocate for best practice• Propose, design, implement, and advise on information architecture• Format content into correct styles and heading structures• Conduct technical checks on content• Report progress using project management software

Melbourne, Victoria, Australia

Advise program areas and departments on best content practice including accessibility for DET and vic.gov.au (Single Digital Presence).• Quality checking, and editing of content as part of content migration project (DET website to vic.gov.au)• Build, format, edit, and publish content on vic.gov.auIncludes duties as per below: Digital Assistant

Melbourne, Victoria, Australia

• Coordinate and schedule web publishing for DET website and intranet• Build, edit, publish and archive content for the department’s digital channels, including webpages• Ensure content meets digital standards and has relevant approvals

Melbourne, Victoria, Australia

• Write, edit, and manage content approvals for VHBA website• Update and publish content for VHBA website using Drupal• Create and monitor social media content• Manage social media community

Melbourne, Victoria, Australia

• Manage and update DELWP website content using Squiz Matrix• Write, produce, distribute fortnightly internal staff newsletter, The Spill • Produce fortnightly Deputy Secretary’s message

Scoresby, Victoria, Australia

• Manage/Edit internal “QA Learnings” webpage content for spelling, grammar, format consistency using Sharepoint• Reviewing, remediating, and updating a range of banking records across various systems• Verifying and updating customer records in accordance with compliance obligations. • Dealing with sensitive and critical information

Melbourne, Australia

Responsible for website/intranet content and social media management (Facebook, Twitter, Instagram, Youtube, LinkedIn) including video production.Website• Support the maintenance and enhancement of Brimbank’s websites and intranet including website architecture, content and design elements to improve overall functionality, usability, accessibility and user experience. • Project manage digital communication initiatives in line with organisational roadmap.• Engage with stakeholders to understand and develop business and customer requirements.• Work with developers to design and test useful and useable interactions through digital services.• Provide advice and support to teams across the organisation on the effective utilisation of the website and intranet and to ensure the timely and effective updating of content.• Analyse metrics and provide feedback to internal stakeholders on site performance and make recommendations for improvements.• Ensure that Council properly discharges it statutory and legal responsibilities in relation to web sites including W3C compliance.• Using the Web Style Guide as a reference, develop and modify digital content to ensure it is suitable for digital delivery.Social Media• Coordinate production of online video and audio content, including the production of the regular CEO and Mayoral video blogs.• Administer Council’s corporate social media applications and apps (including Facebook, Twitter, YouTube, Instagram and LinkedIn).• Proactively update and maintain social media channels including but not limited to responding to queries and comments, sourcing media rich content, and promotions and online events.

Australia

Coordinate and manage a team of three staff;Oversee website, intranet, and social media channels management including managing vendor relationships;Develop and implement external content strategy;Manage relationships across the organisation to respond to requests and ensure information is up to date

Melbourne, Australia

Responsible for website/intranet content and social media management (Facebook, Twitter, Instagram, Youtube, LinkedIn) including video production.Website• Support the maintenance and enhancement of Brimbank’s websites and intranet including website architecture, content and design elements to improve overall functionality, usability, accessibility and user experience. • Project manage digital communication initiatives in line with organisational roadmap.• Engage with stakeholders to understand and develop business and customer requirements.• Work with developers to design and test useful and useable interactions through digital services.• Provide advice and support to teams across the organisation on the effective utilisation of the website and intranet and to ensure the timely and effective updating of content.• Analyse metrics and provide feedback to internal stakeholders on site performance and make recommendations for improvements.• Ensure that Council properly discharges it statutory and legal responsibilities in relation to web sites including W3C compliance.• Using the Web Style Guide as a reference, develop and modify digital content to ensure it is suitable for digital delivery.Social Media• Coordinate production of online video and audio content, including the production of the regular CEO and Mayoral video blogs.• Administer Council’s corporate social media applications and apps (including Facebook, Twitter, YouTube, Instagram and LinkedIn).• Proactively update and maintain social media channels including but not limited to responding to queries and comments, sourcing media rich content, and promotions and online events.

Melbourne, Australia

Responsible for website content and social media management (Facebook, Twitter, Instagram, Youtube, LinkedIn) including video production.

• Editing proofreading website content

Melbourne, Victoria, Australia

• Contacting clients to obtain correspondence details

Melbourne, Victoria, Australia

• Sales Lead Generation (over 500 leads)

Melbourne, Victoria, Australia

Media Measures provides an Advertising Value Equivalent (AVE) for publicity which clients attract across all forms of media. Clients include • L’Oréal Melbourne Fashion Festival (LMFF)• Museum Victoria• Walter and Eliza Hall Institute• National Gallery of AustraliaAchievements: • Completion of an extensive and 70 page report for the 2013 L’Oréal Melbourne Fashion Festival, including data analysis of media coverage of key messages, sponsors, designers, and events;• Completion of an extensive report for Walter and Eliza Hall Institute.Duties: • Report Writing including statistical, historical analysis; incorporating tables, graphs, and charts;• Media Article Analysis/Interpretation for tone;• Advertising Value Equivalent (AVE) Calculation;• Statistical Research;• Client Liaison;• High Level Use of Microsoft Excel.

Sunshine, Victoria

Achievements: • Completion of website audit in five weeks (approx. 500 pages);• Increased Facebook likes by 26 users with an interactivity rate of +16.7%; Twitter followers increased by 50Duties: • Maintain and monitor the Council’s website content using the Seamless Content Management System• Prepare and edit copy for Council’s website• Advise staff on writing for the web, accessibility, and usability• Manage Council’s Social Media networks–Twitter and Facebook (daily/weekly posts)• Promote Council events and activities via online communication channels • Audit Council’s Website (approx. 500 pages) for readability, consistency and adherence to content conventions and style guide• Customer Service - Responding/resolving enquiries through Social Media

Melbourne, Victoria, Australia

Sensis provides advertising solutions through their Yellow Pages, White Pages, and Sitesmart business arms. Position: Online Production Specialist (OPS) (including Collect Content; PCT Cases; Customer Care).Achievements: • Consistently exceeding 100% efficiency (with a high of 188%); • Completion rate contributing to my team successfully and consistently exceeding monthly targetsDuties: • Proofreading/information checking and correcting of online content;• Brand Package and Logo design (advertisement ) using Adobe Photoshop to either client specifications or using designer discretion;• Quality Checking of online content; and• Data entry of customer details and advertisement products into Sensis system (iGen).

Melbourne, Victoria, Australia

• Researching and writing to specification (format, length, and authoritative coverage) 6 encyclopedia entries for Encyclopedia of Comics and Graphic Novels

Melbourne, Victoria, Australia

Optometrists Association Australia is the major non-profit organisation providing services, advice, and awareness campaigns to over 4000 optometrists and the general public.Achievements: • Assisted in redesign of association e-newsletterDuties: • Updating and editing website content using OAA’s Content Management System• Producing e-News email newsletter and other ‘e-blasts’ using Mailchimp - email marketing program• Sourcing and writing content for OAA website, e-News, and other publications for market partners such as American Express, AMP, and Netstarter • Advising on intranet content and populating intranet • Conducted website audit for web readability, accessibility and content migration• Customer Service - Responding/resolving enquiries through telephone

Macquarie University, Balaclava Rd, Macquarie Park Nsw 2109

• Managing Macquarie University Library Staff Intranet • Writing, editing, and proofreading of content for external library website, staff intranet, staff library newsletter, and other general staff correspondences (i.e.: MQ Announcements, signage)• Sourcing and writing news content for Library Staff Intranet Home page (staff news, Macquarie University in the Media, and library industry/sector news and developments)• Ensure intranet content is accurate, up to date, and relevant to support work efficiency• Using Google Analytics to review intranet usage website• Face to Face Customer Service – Library Information Help Desk• Project Management: Redesign/relaunch of library staff intranet o Designed and conducted a Needs Analysis for the library staff intranet (including staff interviews) to determine improvements needed o Redesign of Intranet home page as news portal – sourcing and writing appropriate content; implementation of ‘Featured Staff Member’ profile o Improvement of intranet website navigation as informed by Needs Analysis to support work efficiency o Design of Library Staff intranet survey • Coordinating the collection of intellectual capital from internal subject matter experts and content owners and ensuring content is presented appropriately on the staff intranet• Developed internal communications strategies to improve staff workflow for the Library Communications Team (i.e.: implementing a communications specific email address)• Liaising with Macquarie Library Web Advisory Group and other intranet stakeholders

Macquarie University, Balaclava Rd, Macquarie Park Nsw

Duties• Data Entry• Book scanning

Sydney Nsw

• Drafted, edited and published TAB on Tap Weekly e-newsletter providing operational marketing and topical information to over 2000 Agencies and Licensed Outlets • Wrote, edited and published operational and topical information to the ‘TAB on Tap’ intranet site• Wrote articles from information provided by the Sales team for e-newsletter publication and distribution to over 2000 outlets • Developed Internal Knowledge Base - Management of Right Now Self-learning Knowledge Base • Developed and implemented procedures to educate Agency and Licensed Venue staff about the TAB on Tap website • Developed communication strategies for Melbourne Cup ‘TAB Staff Challenge’, Anzac Day and Remembrance Day promotions. • Liaised with Marketing, Communications, and Agency Operations Managers to ensure correct marketing information was distributed to TAB staff, Agencies and Licensed Outlets to ensure adherence to TAB operating principles

Sydney, New South Wales, Australia

• Applying knowledge of government legislation and company policy/information to client enquiries to ensure correct education of customers• Analysis of poker machines movements to ensure documentation and reporting were accurate. Advised venues of any discrepancies for action• Analysis of Gaming Machine Identification (GMID) data• Reviewing/editing company documentation for clarity• Redeveloping and laying out the inter-office newsletter

Certificate Iv, Government Investigations

Phd Writing, Creative Writing

Bachelor Of Arts, Hons. 1St Class, Text And Writing, Hons. 1St Class

Bachelor Of Arts - Ba, Text And Writing