Ross Phlorides Email & Phone Number

Mill Park, Vic, Au

Mill Park, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

As a Paraplanner, I administered, allocated, monitored, and followed up on team paraplanning work in progress using an Excel workflow document to ensure efficiency and accuracy in task completion. My responsibilities included completing Evidence of Advice (EO), Statements of Advice (SOA), and Records of Advice (ROAs) as requested by the team’s financial advisers. This involved compiling and organizing client files with evidence of research, comparative analysis, and projection modelling.In addition, I assisted in copy editing allocated SOA and ROA documents to ensure clarity, accuracy, and compliance with regulatory standards. I also provided training and support to team members in completing SOA and ROA paraplanning tasks, offering guidance and mentorship as reasonably requested and agreed upon.My role extended to performing various administrative and client service tasks as reasonably requested by Senior Financial Advisers (SFA) team members, all aimed at delivering professional financial advice services. I actively participated and collaborated in team meetings, client meetings, and personal development activities when reasonably requested and agreed upon. Furthermore, I engaged in team projects and priorities, contributing to collective goals and initiatives when reasonably requested and agreed upon.

Melbourne, Victoria, Australia

Engaged in a strategic career development and progression plan, I served as a Client Service and Paraplanning Officer at InterPrac Securities, contributing to the team's success for over 18 months. I am responsible for various key tasks integral to the financial adviser and manager support, aligning with compliance and HR policies. My role involves meticulous scheduling, monitoring, and administration of ongoing client processes, including annual financial disclosure statements, service agreements, and review meetings.Utilising XPLAN, I ensure the completeness and accuracy of all client data, encompassing fact finds, risk profiles, file notes, insurances, investments, and contact details. My proficiency extends to setting up, scheduling, and completing client workflows and tasks in XPLAN, while also proofreading and editing client-presented documents, obtaining Financial Adviser approval before client distribution. Notably, I contribute to the completion of Execution Only (EO), Record of Advice (ROA), and Statement of Advice (SOA) documents for clients by thoroughly reviewing Adviser File Notes and client data, ensuring the accuracy and compliance of these critical documents.In addition to handling ad-hoc financial advice service requests and queries, I am committed to maintaining data integrity in XPlan, adhering to compliance policies, recording complaints and breaches.My commitment to personal development is evident through ongoing research, industry knowledge enhancement, and educational training. I actively participate in client meetings with financial advisers, aiming to progress towards paraplanning and financial advice responsibilities. Demonstrating growth in my role, I contribute to team development and planning, adhere to current workflow standards of practice, and handle various general administrative duties, such as mailing, scanning, photocopying, emailing, client phone calls, and team member requests.

Melbourne, Victoria, Australia

During my tenure as a Retail Salesworker/Customer Service Assistant at Target Australia, I played a crucial role in delivering exceptional customer experiences. Engaging directly with customers, I provided personalised assistance, answered inquiries, and ensured a positive shopping experience. Additionally, I maintained a thorough knowledge of product offerings, enabling me to make informed recommendations and contribute to increased sales. I actively participated in visual merchandising and ensured that the store layout was appealing and products were appropriately stocked. My commitment to delivering excellent customer service was demonstrated through my effective communication skills and ability to address customer concerns promptly. I consistently met and exceeded sales targets while fostering a positive and collaborative team environment. My dedication to ensuring customer satisfaction contributed to the overall success of the retail operation at the Greensborough Target Australia store.

Melbourne, Victoria, Australia

During my tenure as a Finance Intern, I played a pivotal role in conducting thorough research and analysis on Small Cap ASX listed companies, offering valuable insights that significantly informed strategic decision-making processes. In addition, I actively participated in the development and maintenance of intricate financial models, thereby contributing to the heightened accuracy of financial forecasts and projections. I was responsible for presenting well-founded, data-driven recommendations to the finance team, ultimately enriching the organisation's decision-making capabilities. Furthermore, I crafted Quarterly Financial Analysis Reports with a specialised focus on Small Cap ASX Listed Companies for the management team. This initiative facilitated a comprehensive understanding of market trends and performance. Notably, my efforts resulted in the improvement of financial models, elevating forecasting precision, and garnered positive feedback for the clarity and relevance of data-driven recommendations provided to the finance team.