Ross Watson Email & Phone Number

Aberdeen, Scotland, United Kingdom

Installing and maintaining operating environments.Monitoring these operating environments.Responding effectively and speedily to any problems.Maintaining a professional demeanor with clients and colleagues.Ensuring operating environments stay safe and secure.Updating any software and hardware where necessary.Documenting all reported malfunctions and actions taken in response.

Window Server admin, Network Upgrades, Office 365 admin , Hyper V admin, Network troubleshooting

Aberdeen, Scotland, United Kingdom

Managed a diverse and dynamic IT organisation - Performed migration of on-prem to cloud ( Lift + Shift operations in Azure) , Overall responsibility for Pathfinder IT operation across the Eastern Hemisphere , integration of acquired companies into SLB fold, network design on-prem + Cloud Design. Advanced experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance.

Aberdeen, Scotland, United Kingdom

Management of IT Support DepartmentIntroduction of ITIL Policy and ProceduresInfrastructure upgradesProject Management across IT/ Telecom fieldResponsibility for telecommunicationsAsset control and software licensingDevelopment of Case Management SystemsSupervision of staffDevelopment of training material for managementPresentation of new developments and current trends within IT sector

Aberdeen, Scotland, United Kingdom

1st / 2nd Line support roleWindows 2K roll-outCreation of Ghost Images (Build Images) for image depositrySet-up and installation of IT equipment for councillors (home based)Provision of basic IT training for councillorsResolution of technical issues due to database and application migration

Aberdeen, Scotland, United Kingdom

2nd Line Support role within the Aberdeen Support CentreSupervisory Role for Service DeskCustomer facing role with view to increase IT SQPlanning and execution of office relocation'sYear 2000 Project support and other project assignmentsPurchase and distribution of core project hardware and software