Responsibilities:• Analyze process gaps and document requirements as user stories• Design enhancements for product hierarchy and inventory systems• Maintain enterprise planning system for merchant Open to Buy process• Manage ERP integration with SAAS systems• Provide customer service and operational support to ensure system stability• Conduct data analysis and queries with DB2, MySQL, and SQL Server• Perform unit tests and coordinate user acceptance testing• Facilitate business partner training workshops• Lead backlog refinement ceremonies with Product Owners and StakeholdersAchievements:• Integrated ERP data with space planning platform to design planograms for retail store layout• Automated merchandise hierarchy reclass in support of growing business needs• Designed curbside concierge service for online purchase pick up• Provided service for delivery schedule planning, grouping market routes, andassigning coordinated pick events to wave schedule• Enabled retail stores to generate SKU signs and QR Codes on-demand usingFileMaker

Responsibilities:• Streamlined renovation service requests using workload routing• Led backlog refinement to prioritize user stories• Developed data process flows automation of existing work streams• Facilitated user acceptance testing for product release• Performed analysis for business case planning and process improvement plans• Provided operational support to ensure system reliability Achievements:• Recognized by leadership and awarded the Customer Service and Design Award of Excellence• Enabled electronic signatures and online payments processing of customer contracts

Responsibilities:• Designed applications to support Human Resources processes• Enabled succession management planning with a Career Profile tool • Created web services to grant qualifications for completing web-based training• Track qualifications for the national regulation of nuclear power plants• Managed open enrollment benefits portal and interfaces• Supported Employee Self-Service (ESS) and Manger Self-Service (MSS) learning portalsAchievements:• Automated employee qualification assignments with web-based training• Developed performance management system allowing 360-feedback• Configured SAP for managing apprenticeship training programs• Developed workflow system for union-represented employee job bids• Migration from legacy applications into SAP HCM