Ross B. Email & Phone Number

Bristol, United Kingdom

Bristol, United Kingdom

- Leading an on shift team of Control Centre Operators, & Control Centre Trainer- Managing all areas of training, performance management and coaching to engineer continued development. - Staff empowerment - building an excellent rapport with all staff and ensuring the delivery of individualised support to drive progression. - Effectively managing all.

- Providing customers support in a uniquely fast-paced environment, focused on accuracy/quality and proactively responding to customer questions and complaints.- Resource management: coordinating all areas of stand and gate allocation and working closely with the Airside Operations, Air Traffic and Ground handling teams to facilitate this. - Conducting.

- Ensuring that all airport, airline and regulatory bodies’ processes and procedures are maintained at all times during the various stages of check in, boarding and disembarkation of flights.- Using various airline systems including Babel.- Coordinating the turnaround of the aircraft and ensuring that all process are followed to allow the best opportunity.

Aviation Operations

BTEC in Aviation Operations – Merit Modules including; UK Aviation History, Healthy and Safety in Aviation, Security in The Aviation.

Education record

(GCSE’s A-C); Including - Geography, Mathematics, English Language, Physics, Biology