Ross Butcher Email and Phone Number

Ross Butcher is a Managing Director and Co-Founder at Echo Bass Records Ltd. He possess expertise in employee engagement, performance management, recruiting, sales, customer experience and 40 more skills. Colleagues describe him as "Ross has a proven track record of achievement. Whether it is progression through the management levels at Blockbuster or his own personal development, he has shown great self belief and determination to achieve his goals. He has always developed strong teams through effective engagement and coaching and he has managed to communicate his ideas to every level of the business.", "Ross and I joined Vodafone UK at around the same time in 2010. It wasn't long before I recognised that Ross was going to be a useful contact. Ross is a committed leader to his people, and an approachable manager for customers - demonstrated by his hand on approach. Ross, brought a passion for customer service to everything he did. In meetings it would always be Ross who shifted the paradigm back to the customers perspective. When Ross' team were asking questions I remember on several occasions his team were met with "What's the right thing to do by the customer?" Ross also clearly demonstrated a remarkable ability to evaluate his P&L, and after quickly adapting to a new industry Ross quickly found new ways of pushing his top line up, whilst fanatically driving his bottom line down.", and "Ross is a passionate operator who understands that true, sustained superior performance comes from the development of his people. He is incredibly focused on providing customers with outstanding levels of service and role models a customer-centric ethos. Hard working, energetic and always willing to put himself forward for new challenges, Ross is an excellent example of how to lead a team of people in a retail environment."