Ross Coundon Email & Phone Number

I make complex systems, processes and ideas simple to understand for all levels of the organisation.Responsible for Leadent's technology practice, and specialising in the suite of solutions that constitute workforce management, I help our clients to create effective and efficient workforce operations. I help our customers to deliver real, sustainable business improvement through innovative use of technology, business process and behavioural change.Responsible for bringing to market a series of apps and services to drive added value for field service businesses including:- Last-mile Field Service CX with On My Way- Customer appointment self-service with uBook- Workforce analytics to help clients understand the best shape and structure of their field workforces - Best in class automated geocoding accuracy for CRM and Field Service systemsA focused and personable consultant with over 15 years of professional experience delivering real business improvement through the implementation of both fixed and mobile technologies. Proven track record in business process re-engineering and the design, build and management of the implementation of complex business solutions for a diverse range of clients in multiple verticals.Specialities: End-to-End Workforce Management & OptimisationForecasting and Planning, Scheduling and Shift Management Optimisation, Performance Management and Analytics.Enterprise Mobility and Mobile Applications,Consultancy - Programme Management, Business Analysis, Business Case DevelopmentSystem IntegrationFull Stack Development - deep experience with a broad range of technologies including Oracle, MySQL, PostGres, DynamoDB, MongoDB and SQL Server; AWS, Oracle and Azure cloud deployment; TypeScript, Javascript, Node.js, Java, .Net, Python and ...Fortran

Listed skills include Integration, Pre Sales, Business Analysis, Business Intelligence, and 46 others.

• 

  Lancaster University

  Physics With Computational Physics